Job Description

Who we are

Willard Animal Hospital in Quincy, MA is looking for a Hospital Manager to join our leadership team. The ideal candidate will help create a collaborative and engaging work environment and share our commitment to providing exceptional client service and veterinary care to our loyal clients and their pets. The Hospital Manager will primarily be on the floor as a technician or receptionist, so previous veterinary technician or management experience is required for this position.  The Hospital Manager will be responsible for operational oversight of our hospital including the mentorship of the technician and receptionist support teams; managing financial and business development of the practice including managing budget and key performance indicators; and overseeing client care and communications by coaching support staff to demonstrate exceptional customer service. This position will split their time between being on the floor with the team as well. We are part of a family of practices with a long history and reputation that separates us from others – see what all the buzz is about! We offer a salary range of $65k - $80k (based on experience), along with a comprehensive benefits package including: medical dental vision 401(k) career growth potential generous personal pet care discounts and more.