Job Description

Who we are

Lead with purpose. Grow with a team that cares.North Laurel Animal Hospital l is seeking a Hospital Manager to provide strong, on-site leadership and operational oversight for our hospital. This is a unique opportunity for a driven, people-focused leader to partner closely with the Chief of Staff and Regional Leadership to deliver exceptional patient care, client service, and team support. As Hospital Manager, you will oversee daily operations while driving strategic growth and team development. You’ll play a critical role in ensuring the hospital runs smoothly, staff feel supported, and clients receive the highest level of care. This position blends leadership, operational execution, and business management, making it ideal for someone who thrives in a fast-paced, team-oriented environment. What You’ll Do Leadership & Team Development

• Build and maintain a positive, collaborative hospital culture
• Hire, coach, and develop high-performing team members
• Serve as a visible, engaged leader focused on accountability and growth

Client Experience

• Ensure outstanding service at every client interaction
• Resolve concerns promptly and professionally
• Partner with medical leadership to uphold hospital reputation

Operations & Administration

• Oversee scheduling, payroll, hiring, and compliance
• Manage financial processes, inventory, and vendor coordination
• Ensure accuracy in medical records and client communication

Hospital Performance

• Monitor key performance indicators (KPIs) and identify opportunities
• Partner with leadership on profitability, productivity, and growth strategies

What We’re Looking For

• Leadership or management experience required
• Veterinary, medical, or service industry experience strongly preferred
• Proven ability to lead teams (10+ employees)
• Strong communication, organization, and problem-solving skills
• Financial acumen and comfort working with metrics/KPIs
• Ability to multitask and adapt in a dynamic environment

Why North Laurel Animal Hospital?

• Established, community-trusted practice with a loyal and growing client base
• Strong partnership between medical and operational leadership, creating a collaborative and supportive environment
• Dedicated, experienced team that values mentorship, development, and teamwork
• Support from a larger network and service center, giving you the tools, resources, and guidance to succeed
• Opportunities for growth and career advancement within a broader organization

What's in it for you:

Vetcor offers a comprehensive benefits package that supports your well-being and professional growth. Enjoy medical, dental, and vision insurance, a 401(k) with company match, generous paid time off, CE allowance, paid parental leave, and access to a vast network of veterinary professionals. We also offer mental health support, employee discounts, and a culture that truly values work-life balance.