Job Description

Join LifeLink — Join a Life Saving Team!

About LifeLink

More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.

Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture— Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

What You’ll Do
As a Hospital Development Liaison 1, you will directly contribute to LifeLink’s life-saving mission.

Responsible to work within established LifeLink Foundation, Inc. policies, procedures and protocols to develop plans and implement programs to maximize and increase referrals and donations. Apply approved hospital development program standards, best practices, maintaining a positive working relationship with staff within assigned hospitals.

Key Responsibilities:

• Hospital staff development to include physicians, residents, nurses, ancillary and administrative staff:
  • Act as a primary communication link between LifeLink staff and hospital staff.
  • Develop and maintain relationships.
  • Maintain high visibility on all shifts.
  • Determine each hospital’s unique working environment and organizational structure.
  • Evaluate process, progress and effectiveness of interactions and set new goals to advance program development and relationships.
  • Provide education (written/verbal) regarding the donation process.
• Strategic Plans: Per policy, develop and implement hospital specific plans based on data analysis, goals and objectives, updating and modifying on a continuous basis to ensure optimal referral and donation performance.
• Enlist the assistance and participation of various coordinator staff to participate in development efforts, as appropriate.
• Compile and analyze measurable current activity data to determine effectiveness and define new areas of focus.
• Responsible for participating in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.
• As needed, responds on-site at the hospital to evaluate the patient’s medical/social information, huddle with healthcare team about next steps, communicate with the appropriate recovery staff, AOC, and document in iTransplant.
• Maintain an open line of communication to HD Leadership at all times, including developments in assigned hospitals.
• Act as a resource for new staff.
• Comply with departmental budget expectations and requirements.
• Participate in special projects and other assignments as directed.

Who You Are

• Passionate about helping others and making a difference.
• Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality.
• 2 – 4-year college degree with a focus of marketing, medical, social work, or a comparable field of study with appropriate related experience.
• Ability to apply sound judgement, working with little direct supervision and with a growing degree of autonomy.
• Demonstrated public speaking and interpersonal communication skills, with the ability to interact with various types of audiences.
• Ability to maintain a positive work environment and demonstrate problem solving skills.
• Demonstrated physical ability to lift, carry and/or move equipment and supplies of varying weight from 1 to 30 pounds.
• Reliable vehicle with good driving record and current State/Commonwealth license.
• Residing within assigned service area is preferred. Primary home/hospital/office location may be assigned within service area, if applicable.
• Puerto Rico Only: Must be fully bilingual – written and verbal English/Spanish.
• A collaborator who thrives in a mission-first environment.

Working Conditions:

Pleasant team-oriented, interactive work environment. Daily travel within assigned service area. Availability via cell phone as needed. Extended hours will be involved in implementing hospital development objectives including evenings, nights, and weekends. Hazardous conditions include, but are not limited to, the possible exposure to microorganisms, viruses, potentially infectious body fluids and hazardous chemicals.

OSHA Risk Classification: High

Why LifeLink?

• Be part of an organization with a legacy of saving lives and giving hope
• Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
• COMPANY PAID Medical, Dental, Disability & Life Insurance
• Generous COMPANY PAID Pension Plan for your Retirement
• Paid Vacation, Sick Days & Holidays
• Growth opportunities in a mission-driven, high-impact nonprofit
• Work with purpose, knowing your efforts directly touch lives

Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives?
Your next career move could be the most meaningful one yet.