Job Description

Hospice Executive Director

Location: Chicopee, MA

Schedule: Full-Time | On-Site

Benefits: Comprehensive Benefits Package

We are seeking an experienced Hospice Executive Director to lead the overall operations of a growing hospice organization in Chicopee, Massachusetts.

The Executive Director will oversee clinical and administrative operations, regulatory compliance, staffing, financial performance, quality initiatives, and business development. This is a hands-on leadership opportunity for an experienced hospice professional who understands both the clinical mission of hospice and the operational requirements of running a successful agency.

Responsibilities

• Provide overall leadership and direction for hospice operations
• Oversee clinical, administrative, operational, and financial performance
• Ensure compliance with CMS, Medicare, state, federal, and accreditation requirements
• Lead and support clinical and administrative department leaders
• Monitor census, admissions, staffing, productivity, expenses, and other key performance indicators
• Develop and execute strategies to support census growth and referral development
• Maintain strong relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, referral partners, and other healthcare organizations
• Oversee quality assurance and performance improvement initiatives
• Ensure appropriate staffing levels and promote employee retention and development
• Partner with clinical leadership to maintain high standards of patient care
• Manage budgets and support the organization's financial and operational goals
• Establish a positive, accountable, and patient-focused culture

Qualifications

• Prior hospice leadership experience required
• Previous experience as an Executive Director, Administrator, Branch Director, Director of Operations, or similar hospice leadership role strongly preferred
• Strong knowledge of hospice regulations, Medicare requirements, compliance, and quality standards
• Demonstrated experience managing hospice operations and multidisciplinary teams
• Strong understanding of census development, referrals, staffing, budgeting, and financial performance
• Excellent leadership, communication, and organizational skills
• Bachelor's degree preferred
• RN license is a plus but not required depending on experience

Compensation & Benefits

Strong Salary, depending on experience.

The organization offers a comprehensive benefits package along with the opportunity to lead and grow a mission-driven hospice operation.