SEASONAL POSITION
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
This is a Seasonalrole;employment dates will align with Busch Gardens Tampa's Howl-O-Scream event.
Compensation Rate $17/hour
Basic Requirements:
If you are an Active Part-Time employee applying for this role, be sure to select Part-Time for your desired status on the next screen. All new applicants and Active Seasonal employees should select Seasonal.
Must be at least 18 years old
Must be able to obtain a validdriver'slicense with proof of insurance and able to meet SEA driving guidelines.
Must be able to work aflexible schedule/hoursbased on business need to include opening, mid-, and closing shifts, nights, weekends, and holidays
College Degree (preferred), theater or related field, equivalent experience in theater or entertainment related discipline
Minimum 2 years practical Stage Management experience or a similar combination of management or leadership experience preferred
Knowledge of entertainment events andlogistics, including but not limited to basic audio systems, basic theatrical lighting, theming, signage, and decor
Displayproficiencywith MS Office: Word, Excel, PowerPoint.
Must have excellent organizational, problemsolving,and planning skills with the ability to handle multiple projects and tasks simultaneously. Able to work under pressure and direct personnel under ambiguous or uncertain stressful conditions.
Possessexcellent interpersonal,verbaland written communication skills successfully interacting in a positive manner with various guests, entertainers, leadership, technicians, outside contractors, entertainment and park staff, and personnel from other departments or corporate teams.
Must be able to recognize behavioral issues within the team that need to be addressed and handle them inan appropriateandtimelymanner.
Understand and enforce the use of proper safety protocols and safety systems, be able toproperly inspectand document inspections and operation of safety sensitive equipment or procedures and enforce the consistent use of personal protective equipment.
Demonstratestrong communicationskills, display respect for others, perform all duties with a positiveattitudeanddemonstrateteamwork, professionalism, be willing to increase their personal development, and positively influence employees and vendors/contractors and display strong guest service skills.
Provide technical support and service for events or for other departmental needs and perform other functions as directed by management for the good of the Department and Park.
Adhere to and enforce all Park/Department policies and procedures
Communicate professionally and effectively with ambassadors and guests
Must be able to lift, push, pull and/or carry up to 50 lbs. on an occasional basis
Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights (if needed)
Must be able to work indoors and outdoors, in varying Florida weather, to include extreme heat. Position will be exposed to fumes, dust,odorsand cold/heat temperature extremes
Must be able to work inenvironmentswith atmospheric effects such as fog, smoke, haze, mist, bubble,snow,and scents. There may also be lighting effects, such as strobe lights, bright, dark, elevated, or cramped conditions
Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simplegraspand fine hand manipulation tasks (use of tools/keyboard/writing)
Perform all cleaning duties, including use of cleaning chemicals
Must be flexible in work locations and roles as placement will depend on business needs and career development opportunities
Primary Responsibilities:
Responsible for the supervision and implementation of the daily operation of Consumer Events festivals and shows; including scheduling and following up on task assignments for cast and crew.
Responsible for leading rehearsals and othertrainingfor assigned work groups and teams as needed.
Responsible to mentor staff tomaintainsuccessfulteam-oriented productions.
Provide over-all logistical support for the entire Entertainment Department and warehouse when needed.
Developing, updating, and following the SOP’s, attendance/performance tracking, daily reports, supplyrequestsand other documentationrequiredfor entertainment operations.
Ensuring the safety of all Team Members as well as ensuring that all team members are getting required safety training and are using proper PPE.
Responsible for supervision of areas to include but not limited to; events cast, technicians, costume/dresser staff , daily hours reporting, ambassador coaching, overtime requests, deviation/sign in sheets, theatrical and technical systems, theater safety, facility maintenance and cleanliness, monitoring show quality, scheduling and participating in or running rehearsals, daily meetings and information dissemination, team member development, team member record keeping, inventory & procurement of equipment, materials and supplies.
Responsible for developing andmaintainingquality standards throughout all assigned tasks,special eventsand show positions
Responsible formaintainingthe artistic and technical integrity of the show/event. Knowledge of all positions necessary for show operation.
Act asa front-line management representative. Act as a liaison with Production, EntertainmentTechnical,and Operational Entertainment Management Staff.
Responsible for coordination and implementation ofspecial eventsand shows in other venues as needed.
Responsible forassistingwith Entertainment activities andspecial eventsin other facilities outside of the park as needed.
Submitdaily/weekly reports to Managers detailing all show and event related activities and other pertinent information.
Cover for other Supervisors/Technicians/other departments as needed on their days off, vacation, absences etc.
Work in a team environment and interact with guests and other ambassadors in a professional manner
Attend all requiredtraining, rehearsals, event days, andadditionalworkdays unless communicated during the hiring process.
Perform other duties as assigned
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
SeaWorld takes families below the surface and above their expectations, while immersing guests in the mysteries of the sea from up-close animal experiences and unforgettable performances, to the next generation of thrills. SeaWorld helps vacation adventures become lifelong memories. Come celebrate the wonders of the sea.
