Job Description

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be.

We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we’ve partnered with some of the UK’s, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls.

Our success is driven by a fantastic team of 185 employees internationally, and we’re continuing to expand. We’re now looking for passionate individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design.

Your Impact

Your role focuses on looking after our plant installations in our client premises in London. As a Technician, you will deliver exceptionally high standards of plant maintenance and customer service across your client sites while also supporting a small group of local Technicians. You will act as a point of technical expertise for our clients and your peers, ensuring plant quality, service excellence, and consistently strong NPS performance.

This is an independent role which will involve early starts on a variance of days, travel and taking ownership for plant maintenance at several client sites on a roster. You will be joining a team of like-minded plant specialists who meet regularly both online & in-person, and you will be part of our wider regional team.

Some of your core responsibilities will include:

• Maintain Stunning Indoor and Outdoor Displays: You’ll be responsible for caring for a variety of internal and external plant displays at multiple client sites each day, ensuring every location looks its absolute best.
• Deliver Exceptional Customer Service: You’ll be the friendly face our clients see, providing excellent service, completing site reports, and keeping accurate records using our company systems - all crucial to maintaining strong NPS results across the region.
• Collaborate with a Supportive Team: Work closely with your Team Leader to ensure all routes are completed efficiently and to the highest standards. Your input and teamwork will help us continually improve our service.
• Champion Safety: You’ll always work safely, following all risk assessments and method statements, and helping to maintain our excellent safety record.

Requirements

You will be great if you have:

• Hands-on experience: You bring experience in plant maintenance or within a similar environment with strong attention to plant quality and service standards.
• Great communication skills: You’re confident speaking with clients and colleagues, and you know how to make people feel valued.
• Customer service expertise: You take pride in delivering excellent service and always go the extra mile to keep clients happy, and you have done this in previous roles.
• A problem-first mindset: You enjoy finding solutions and thinking on your feet, especially when faced with new challenges.
• An enthusiasm and passion for plants: You have a genuine interest in plants and the outdoors - your passion shines through in your work!
• The ability to navigate multiple cities: You have a full, valid driving license and are comfortable operating a company van.
• An explorer’s mindset: You can easily orient yourself in large office buildings and outdoor spaces, making sure every display gets the care it deserves.
• The ability to take on a physically active role: You’re able to use watering cans, stepladders, and stools as part of your daily routine, and you enjoy being on the move.

At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow!

If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we’d love to hear from you. If you feel that you don’t quite hit the experience, we’re after, please do apply anyway as we’re always looking for people who are looking to grow and develop us!

Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive.

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Accessibility & Adjustments

We want every candidate to have the best possible experience throughout our recruitment process. If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you.

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All employees must follow the organisation’s Health & Safety policies, take care of their own safety and that of others, use equipment and PPE correctly, report hazards or incidents, participate in training, and cooperate with emergency procedures, risk assessments, and investigations to maintain a safe, tidy, and compliant workplace.

Benefits

Please note, that this is field-based role at our client sites.

Benefits include:

• Quarterly company bonus and annual performance related bonus
• BUPA Cash plan
• 25 days holiday plus any UK Bank Holidays
• Lunch
• Learning & Development