Job Description

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be.

We have grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we have partnered with some of the UKs, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls.

Our success is driven by a fantastic team of 185 employees internationally, and we are continuing to expand. We are now looking for enthusiastic individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design.

Your Impact:

We are looking to bring onboard a Horticultural Technician to join our fantastic team in New York City! You will bring a passion for plants, excellent customer service and professionalism to the team and ensure success in as a Technician.

This is a field-based, independent role where you’ll spend time on our client sites, carrying out plant maintenance, sharing your knowledge when it comes to caring for their variety of plants and ensuring our clients’ displays always look their best.

Your role will encompass a huge amount of ownership as you be covering four pillars to ensure success: Plant maintenance, customer management, operational integrity and reporting. Some additional aspects of your role will include:

• Maintaining internal and external plant displays to a high standard at a variety of client sites.
• Completing site reporting and ensuring data integrity is maintained.
• Collaborating with your line manager on new ideas, feedback, challenges and the mapping of visits to ensure smooth operations and delivery of customer satisfaction.
• Follow all safety protocols and procedures.
• Providing the highest level of customer success. As the primary point of contact of clients, you will their on-site point of contact, engaging, answering questions and ensuring satisfaction with their installation and the service.

Requirements

You will be a great fit if you have:

• Hands-on experience in our space where you have covered interior and/or exterior horticulture installations and maintenance.
• A passion for plants and a desire to continue your career in this space with a fast growing company.
• Fantastic customer service skills. You enjoy connecting with people and ensuring that they are experience success and satisfaction.
• The capability to navigate multiple sites in the area and are comfortable travelling and being in field-based (Attending client sites) - You've done this previously and are great at planning your routes effectively.
• A sharp eye for detail, you embody ownership in what you do and can operate with velocity whilst maintaining quality.

Some must haves:

• Ability to travel around the city - You have good access to transport links and a vehicle.
• A full driving license.
• Flexibility to work to varying hours.

At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow!

If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we would love to hear from you. If you feel that you do not quite hit the experience, we’re after, please do apply anyway as we’re always looking for people who are looking to grow and develop us!

Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive.

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Accessibility & Adjustments

We want every candidate to have the best possible experience throughout our recruitment process. If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you.

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All employees must follow the organisation’s Health & Safety policies, take care of their own safety and that of others, use equipment and PPE correctly, report hazards or incidents, participate in training, and cooperate with emergency procedures, risk assessments, and investigations to maintain a safe, tidy, and compliant workplace.

Benefits

Way of working: This role is based in the field at client sites. We are open to both Part-Time and Full-Time applicants.

Compensation: The compensation range for this role is $48,000 to $52,000 per annum (Depending on experience)

Benefits:

• Medical, Dental and 401K.