Job Description

Requisition No: 867749

Agency: Children and Families

Working Title: HOPE NAVIGATOR SUPV - SES - 60040304

Pay Plan: SES

Position Number: 60040304

Salary: $47,250.06

Posting Closing Date: 01/20/2026

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HOPE NAVIGATOR SUPERVISOR - SES

(Operations and Management Consultant Il)

This position will be located within the Northeast Region

Salary: $47,250.06

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE

This position will be located within the Northeast Region Department of Children and Families managing a Hope Navigation Unit. A Hope Navigator is a professional position responsible or helping clients access a wide variety of services and resources to achieve economic independence. Hope Navigators work with clients to identify and overcome barriers to economic self-sufficiency such as education, transportation, and employment.

IMPORTANT INFORMATION:

This position requires face to face contact and travel throughout the community. This position is not eligible for Telecommuting.

MINIMUM RE UIREMENTS:

Bachelor's degree from an accredited college or university or equivalent (4 years) of experience in Social Services.

Minimum of one (1) year of experience supervising or leading a team of individuals.

Minimum of one (1) year experience building relationships with community partners or resources.

Minimum of one (1) year experience working in the Hope Florida program

Proficient in the use of Microsoft Excel

PREFERRED QUALIFICATIONS:

Bachelor's degree in a Human Services field or equivalent experience (4 years) in Case management.

Case management experience is defined as experience with conducting assessments, preparing plans, making referrals, implementing plans and follow up with monitoring and valuation of those plans.

*Applicants must meet the minimum requirements to be hired for this position.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of and ability to apply basic management principles and practices.

Ability to supervise people.

Develop policies and procedures.

Organize data into a logical format for presentation in reports, documents, and other materials.

• Collect, evaluate, and analyze data to develop alternative recommendations.
• Solve problems, document work and other activities relating to the improvement of operational and management practices.
• Apply the policies, procedures, and programs governing the agency.
• Communicate effectively both orally and written.
• Enter data accurately into a computerized system.

• Work independently to solve problems and make decisions.

• Plan and organize caseload to ensure work is completed in accordance with established timelines.
• Prepare, clear, concise, and accurate records and reports.
• Establish and maintain cooperative working relationships with clients, coworkers, and community agencies.
• Use computers and related software packages.
• Follow written and oral directions and instructions.

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter

35, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited o, fingerprinting for State and Federal criminal records checks through the Florida.

Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS: alid Florida Driver's License

EFFECTIVE:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with

Disabilities Act must notify the agency hiring authority and/or People First Service Center (166-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug

testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible or Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by

Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements re available by clicking here. All documentation is due by the close of the vacancy announcement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.