Job Description

Service Drive Assistant

Keeler Honda - Latham, NY

$18 per hour | Full Time or Part Time Available

Available hours anywhere between 7am until 8pm

Keeler Honda is seeking a friendly, organized, and customer-focused Service Drive to join our award-winning service department. This position serves as a key support role for our Service Advisors and customers, helping ensure a smooth and efficient service experience from vehicle drop-off to delivery.

The ideal candidate enjoys working with people, takes pride in organization and cleanliness, and is comfortable balancing customer service, administrative responsibilities, and vehicle-related tasks.

Responsibilities

Customer Service

• Greet customers in a professional and welcoming manner.
• Assist with customer check-in and check-out during service appointments.
• Process payments and cash out completed repair orders.
• Answer questions and direct customers to the appropriate department as needed.

Loaner Fleet

• Open and close loaner agreements.
• Clean, vacuum, fuel, and prepare loaner vehicles for customer use.
• Monitor vehicle condition and report maintenance needs.

Vehicle Support

• Wash customer vehicles following service appointments.
• Perform light quality-control test drives following repairs.
• Assist with vehicle movement throughout the dealership as needed.
• Maintain vehicle presentation standards.

General Department Support

• Help maintain a clean, organized, and professional service environment.
• Support Service Advisors with daily operational tasks.
• Assist in delivering an exceptional customer experience.
• Perform other duties necessary to support the success of the service department.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail and organizational abilities.
• Comfortable working both indoors and outdoors in varying weather conditions.
• Ability to multitask in a fast-paced environment.
• Valid driver's license with a clean driving record.
• Ability to operate both automatic and manual transmission vehicles is a plus.
• Previous dealership, customer service, hospitality, or automotive experience is preferred but not required.

Why Join Keeler Honda?

At Keeler Honda, we pride ourselves on providing an exceptional ownership experience built on professionalism, teamwork, and customer satisfaction. You'll join a supportive team environment with opportunities to grow your career within one of the Capital Region's most respected automotive dealerships.

Benefits

• Competitive hourly pay
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Employee discounts
• Paid training
• Opportunities for advancement

If you enjoy helping people, take pride in keeping things organized, and want to be part of a team dedicated to delivering outstanding customer service, we'd like to hear from you. Apply today to join the Keeler Honda Service Team.

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