Job Description

There’s never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners’ insurance in New Jersey.

Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service. Team members are offered a competitive compensation.

NJM's Claims Team is seeing a Property Field Adjuster (Homeowners Rep is the official NJM Title) to investigate and evaluate claims related to property damage. It is the role of the adjuster to assess damages, determine coverages and negotiate settlements for covered losses. These tasks must be performed while also remaining committed to our customers and the GC Value Proposition.

This role is in the field and requires travel throughout the Central NJ Region.

This role doe not provide a company vehicle but does provide mileage reimbursement.

Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.

• Conclude all assigned claims with appropriate closing documents and reports signifying resolution in a timely manner.

• Conduct ongoing review independently and with supervisor on all assigned files focusing on adequacy of reserve and required investigation. Staff should be mindful of outside vendor assignment guidelines and their adherence to NJM protocols for estimates and fee schedules.

• Initiate appropriate action to conclude all claims in a manner consistent with existing multiple state laws and company guidelines. Obtain and maintain state licensing as required.

• Investigate, review, analyze, and evaluate assigned claims expeditiously in preparation for prompt resolution. Provide accurate estimates of damages utilizing available estimating equipment or independent estimating services as needed or required.

Required Qualifications:

• College degree or equivalent work experience with a minimum of 1 year of Homeowner Rep. claims experience

• Strong multi-tasking, problem-solving and decision-making skills

• Excellent verbal and written communication and interpersonal skills

• Ability to manage multiple priorities and time effectively

• Understanding of insurance policies and their application

• Reliable, with high integrity and strong work ethic.

• Ability to work in electronic claim management system.

• High school diploma or GED is required

Preferred Qualifications:

• Knowledge of MS Office.

• Knowledge of Xactimate Estimating software preferred.

• Multi-State Licensing (TX/CT- preferred)

Compensation: Salary is commensurate with experience and credentials.

This role can be filled at the Level II or Senior Level.

Level II: $67,542.80 - $85,174.05

Senior Level: $84,609.85 - $98,261.48

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $67,543-$85,174

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.