Job Description

Job Location: Rock Hill, SC 29730
Position Type: Full-Time
Salary Range: $26.22 - $26.22 Hourly

Job Category: City ManagementGeneral Description:
The purpose of this position is to strengthen the local homeless response system by providing strategic coordination, leadership, and program development that advances housing stability for vulnerable populations. This class works under general supervision, independently developing work methods and sequences.
Minimum Education and Experience Requirements:
Requires Bachelor’s Degree in social work or related field. Requires two to four years experience in a human services field. The equivalent combination of education and related work experience may be considered.
Special Certifications and Licenses:
Valid Driver’s License
Desirable Knowledge, Skills, and Abilities:
- Considerable knowledge of HMIS, VI-SPDAT, and other homeless prevention intake systems and procedures.
- Considerable knowledge of HUD’s housing programs, federal and state rental and utility assistance programs, and case management procedures related to housing stability.
- Considerable knowledge of local, state, and federal affordable housing programs and community development projects, including CDBG and HOME-funded activities.
- Knowledge of the Continuum of Care (CoC) structure and Housing principles.
- Knowledge of laws, regulations, and compliance requirements relating to state and federal assisted housing programs, HUD regulations, SCORF, ESG, ESG RUSH, and related funding sources.
- Knowledge of Fair Housing requirements.
- Knowledge of financial literacy programs, household budgeting, and basic financial counseling practices.
- Knowledge of landlord/tenant laws, safety standards for rental housing, and neighborhood housing conditions.
- Skilled in preparing complex reports, analyses, presentations, and written materials that are clear, concise, and complete.
- Skilled in organizing work, setting priorities, meeting critical deadlines, and following up on assignments with minimal supervision.
- Skilled in Microsoft Office Suite and related data and reporting tools.
- Skilled in maintaining accurate records, documentation, and reports in accordance with City and funding agency requirements.
- Ability to effectively administer housing, homelessness, and community development programs within guidelines established by the City and funding agencies.
- Ability to analyze data, interpret regulations, and apply findings to program improvement and policy recommendations.
- Ability to acquire and maintain a thorough working knowledge of applicable City, departmental, and funding agency policies and procedures.
- Ability to maintain effective liaison relationships with City departments, partner agencies, and community organizations.
- Ability to collaborate with local social service agencies to identify, coordinate, and secure appropriate services for clients and households.
- Ability to represent the City and department effectively in contacts with representatives of other agencies, City departments, elected officials, and the general public.
- Ability to communicate clearly and concisely, both verbally and in writing, and to practice effective listening.
- Ability to communicate complex information in a manner consistent with job functions and audience needs.
- Ability to lead, influence, and interact with diverse individuals using tact, diplomacy, and professionalism.
- Ability to manage heavy workloads by planning, organizing, and setting priorities to meet strict deadlines.
- Ability to identify opportunities for process improvement and implement changes to streamline procedures and enhance efficiency.
- Ability to work effectively as a team player while also exercising independent judgment.
- Ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines.
- Ability to maintain positive customer-focused relationships with co-workers, supervisors, agencies, the general public, and all other internal and external customers.  Personally demonstrates appropriate customer service skills.
- Work is performed onsite.  The incumbent must be present at work to perform the essential functions of this job.
Essential Job Functions:
- Coordinate with LIHTC developers, project managers, and public partners to support housing projects from pre-development through construction and occupancy.
- Facilitate early-stage community engagement to ensure residents and stakeholders are involved at the ground floor of proposed developments.
- Develop and implement strategic goals for the local homelessness response in coordination with CACH, City leadership, and community partners.
- Supervise assigned staff, including setting performance expectations and standards and prioritizing and assigning work.
- Assist with writing and conducting performance appraisals.
- Strengthen alignment across service providers to reduce duplication and increase system efficiency.
- Serve as the City’s primary liaison to CACH, the Continuum of Care, and local/state/federal partners.
- Coordinates HMIS and Coordinated Entry training with the Continuum of Care to support consistent implementation and data quality across the local homeless response system.
- Maintain accurate records and data for program evaluation and reporting purposes.
- Provides information to City officials and to federal, state, county, and private organizations, as well as to individual citizens. Lead collaborative planning efforts that integrate homeless services with affordable housing, public health, public safety, and economic development initiatives.
- Assists Community Development Supervisor with affordable housing and homeless prevention programs and projects.
- Maintains liaison with applicable government agencies; represents the City in a variety of groups.
- Develops and delivers presentations on homelessness and other HDCRH and CACH programs to various groups as requested.
- Advocates for the mission of the organization and promotes and upholds the City of Rock Hill and HDC’s values.
- Performs all other duties as may be assigned to meet organizational needs.
This Notice is not intended to be an all-inclusive list of duties, knowledge, skills and abilities required to do the job. This is intended only to describe the general nature of the job. A more comprehensive list of duties, responsibilities and essential job functions is available on the job description. The City of Rock Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, political affiliation, disability, national origin, genetic information, sex (including pregnancy, childbirth, or related medical condition), or age