Job Description

Korean Women's Association (KWA) is seeking a full-time Homecare Performance Leader to support quality, compliance, and team performance within our In‑Home Care program.

This role is designed for a leader who enjoys coaching supervisors, using data to drive improvement, and ensuring high standards of care across multiple sites. It is not a traditional management role-it is focused on outcomes, consistency, and support.

This is a full-time position, 8:30 - 5, M-F, in Lakewood, WA. Pay range of $33.65/hr to $36.06/hr (DOE) apply www.kwacares.org/careers

You can enjoy great benefits such as Medical/Vision/Dental/Life Insurance, Paid Time off, 11 Paid Holidays, and 401 (k) after 1 year. This is your chance to make a meaningful difference in the community while advancing your career in nonprofit leadership.

Key Responsibilities

• Coach and support In‑Home Care Supervisors and Employment Coordinators
• Monitor program performance using KPIs and data tools (e.g., WellSky, Power BI)
• Ensure compliance with Washington Administrative Code (WAC), AAA monitoring, and KWA policies
• Lead audit preparation, quality reviews, and corrective actions
• Support staffing plans, training, and workforce development
• Represent KWA with community and county partners

Qualifications

• Supervisory experience in home care, long‑term care, or human services
• Knowledge of Washington State home care regulations
• Strong communication, coaching, and organizational skills
• Bachelor's degree preferred
• Ability to develop and conduct training

Why Join KWA

• Mission‑driven work that matters
• A newly designed leadership role focused on impact, not hierarchy
• Competitive pay and full‑time stability

Apply www.kwacares.org/careers

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