Job Description

Home Support Worker (Permanent Night Shift)

Provides in-home support and emergency response services to clients in the home support and assisted living environment

Responsibilities:

• Applies client-centred approach and respects client's wishes, rights, dignity, autonomy and needs when providing in-home support services

• Provides high quality support services in accordance with care plan, organization's mission and legislated and regulatory standards (e.g. personal care, homemaking, meal services, social activities, escorting, shopping, etc.) Responds promptly to clients' emergencies and takes appropriate actions (e.g. medical, non-motion sensor)

• Provides accurately and timely reports of client's condition verbally. Document as appropriate.

• Maintains complete and up-to-date client's progress report and accurate statistics of service

• Works closely with caregiver to provide optimal care for clients and provides emotional support and relief to caregiver

• Assists in daily and special social activities

• Assists in maintaining clients' information database

• Assists in mass program/activities such as fire drills and preventive maintenance programs, as required

• Complies with risk management policy for health and safety and infection control

• Keeps up-to-date with developments and best practices in the field

• Other duties as assigned

Qualifications:

• Graduate of an approved and recognized Personal Support Worker course in Ontario, or equivalent

• Current CPR & First Aid Certificate

• Registration with Health and Supportive Care Providers Oversight Authority (HSCPOA) preferred.

• Client-centred care focus with strong customer service and interpersonal skills

• Demonstrated ability to take initiative, problem-solve and time manage

• Ability to work independently as well as be an active, positive team player

• Computer literacy (MS Office). Basic knowledge of Alayacare, Workday an asset.

• Satisfactory Police Vulnerable Sector Screen result

• Ability to communicate in English and Chinese

Physical Demands/Working Conditions:

• Considerable standing, walking, lifting and bending.

• Exposure to all client care elements through regular client contact.

• Ability to work permanent night shift, including weekends and short shifts. May be required to work an alternate shift(s) to meet operational needs (e.g., emergency, training, accommodation, etc.) as per scheduling practices

• Regular travel within the Greater Toronto and Mississauga area

• Use of own vehicle

#INDSV

Please apply before:

2026-07-31

Salary Range:

$20.70 - $24.35

INTERNAL APPLICANTS: PLEASE APPLY THROUGH THE JOBS HUB

Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development. We offer:

• Competitive total compensation package

• Multi-employer pension plan

• Professional development opportunities

• Ongoing learning and development

• Employee education assistance program

• Award winning corporate culture

• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume.

This job is posted to fill an existing vacancy.