Job Description

Position Title: Home Retention and Repair Coordinator

Reports To: Energy Services Program Manager

Classification: Full-time, 1.0 FTE

FLSA Status: Non-Exempt

Location Portland, OR

Compensation: $24.04 Hourly

ORGANIZATION BACKGROUND

Latino Network’s mission is: Leading with love, we cultivate our staff and community as a powerful force for radical social change. We do this through Latino community-driven programs, advocacy, and service. Our work springs from the core belief in Latino community self-determination, that is, the ability of community members to participate meaningfully in the decisions that affect their lives and the lives of their families. We actively partner across a variety of city, county, state, and community organizations to deliver training and support, a wide range of services, as well as influence policy.

BENEFITS & PERKS

Latino Network provides a generous benefits package that includes:

• Health Plans including Medical, Dental, Vision, and Alternative Care
• FSA - Flexible Spending Account for Medical & Dependent Care expenses
• 401k Plan with Match
• Employee Assistance Program
• Employer sponsored Life, AD&D, and Long-Term Disability Insurance
• Paid Leave (Vacation, Sick, Sabbatical)
• Professional development opportunities
• Self - Care perks
• Team and family events

ECONOMIC JUSTICE VISION

We envision a thriving Latino community where our youth and families have clear and accessible pathways to prosperity, can build wealth, and have opportunities for self-actualization. This requires a radical redistribution of resources and power, along with programs rooted in deep and meaningful relationships where our participants are seen, cared for, feel that they belong, achieve stability, and are supported to pursue their dreams and provide for their future generations. We believe that it is a human right to have a roof over our heads, food on our table, and the opportunity to salir adelante.

CANDIDATE PROFILE

Latino Network is seeking a bilingual, bi-cultural, mission-driven professional with proven nonprofit and community experience to support low- to moderate-income Latino homeowners in Multnomah County. This is a roll-up-your-sleeves, outcomes-focused role for someone who is caring, resourceful, and relationship-centered, with the ability to navigate complex systems while keeping families’ needs and dignity at the center.

The ideal candidate is energized by our belief that every family deserves a safe, healthy, and resilient home. You’ll help bring our Home Retention & Repair vision to life by guiding families through a coordinated pathway that connects critical home repairs and housing stability support, removing barriers, improving safety and habitability, and helping families remain securely housed. If you’re driven by making a meaningful impact, enjoy working collaboratively, and wish to assist families in building stability and resilience to thrive in healthier, more sustainable homes, this is the place for you.

The Home Retention & Repair Coordinator implements Latino Network’s anti-displacement and housing stability services for low- to moderate-income Latino homeowners in Multnomah County. This role coordinates home repair support and home retention services that help families remain safely housed, reduce displacement risks, and improve home health and safety.

The Coordinator serves as the primary point of contact for participating homeowners, conducts intakes, verifies eligibility, coordinates home visits, develops scopes of work, gathers and reviews contractor estimates, and supports projects through completion and closeout. In partnership with trusted contractors and community partners, the Coordinator helps remove barriers by guiding households through a clear, supportive pathway to critical repairs and stabilization resources. This is a hands-on, outcomes-focused position for someone who builds strong relationships, communicates clearly, and can manage multiple projects with strong attention to detail and follow-through

PRIMARY DUTIES AND RESPONSIBILITIES:

• Work with Latino Network staff and community partners to identify qualifying program participants.
• Coordinate strong working relationships with contractors, partner organizations, streamline communication, and drive positive outcomes for clients.
• Enter all client data accurately and consistently into Well sky and Efforts to Outcomes databases.
• Coordinate homeowner education workshops in partnership with the outreach and engagement coordinator.
• Coordinate case management with other service providers assisting clients.
• Maintain up-to-date client files and program statistics, including but not limited to, client data, volunteer service sheets, and grant-related documentation.
• Maintain materials, equipment, and forms necessary for program operations.
• Perform home visits and off-site case management meetings.

Requirements

SKILLS, KNOWLEDGE, EDUCATION, AND EXPERIENCE

• Two years of directly relevant experience conducting case management or providing direct client services.
• Experience conducting home assessments for minor repairs, identifying repair needs, and evaluating housing conditions to support safe, healthy, and stable housing outcomes.
• Excellent written and oral communication skills in Spanish and English.
• Computer-literate and proficient in Google Suite and database management systems.
• Knowledge of housing programs and homeownership stability programs is a plus.
• Demonstrated ability to establish and maintain cooperative working relationships with partner agencies, institutions, clients, contractors, and local jurisdictions.
• Ability to employ critical thinking, sound judgment, and maintain confidentiality of client information.
• Proven ability to manage time, prioritize tasks, and meet program goals and deadlines effectively.
• Demonstrated ability to work independently and as a collaborative team member.
• Commitment to personal and professional development.
• Excellent attention to detail and documentation accuracy.
• Strong community resource navigation skills.

ADDITIONAL ADMINISTRATIVE AND PHYSICAL REQUIREMENTS

• Regularly work in the office and in the community as needed.
• Evening and weekend availability may be required, and work hours are flexible to accommodate program implementation; long hours during peak periods.
• Reliable transportation required. Automobile, driver’s license, and automobile liability insurance preferred; must be eligible to be an insured driver under Latino Network’s Commercial Auto Liability (or become eligible within three months of date of hire).
• May work in the community, including client homes, schools, churches, parks, community centers.

WORK ENVIRONMENT

Latino Network is a highly engaged work environment with satellite operations and positions performing work both onsite and remotely. We actively seek opportunities for professional development for our staff and promote a willingness to change for continual improvement. While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); outdoor weather conditions; extreme cold (non-weather), and extreme heat (non-weather). This position requires frequent computer use. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. Latino Network strives to communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.

TO APPLY

If you, or anyone you know, are interested in joining us in supporting our mission to positively transform the lives of Latino Youth families and communities, please submit your application, resume, and cover letter at: Careers

Successful completion of initial and ongoing employment screens, including but not limited to criminal background and vehicle record as required. Latino Network is an equal opportunity employer. We value and support diversity and inclusion to create a culture of dignity and respect.