Job Description

Come to work for a company you can be proud to represent.

The hiring range for the Home Mortgage Specialist is a non-recoverable draw of $18 per hour, or your monthly loan commissions, whichever is greater. We offer a very competitive Home Mortgage compensation package based on our pay scale, which may be modified by location and is commensurate with qualifications and experience.

The Home Mortgage Specialist solicits residential loan applications, quotes mortgage rates, and compiles complete loan packages for submission to the Home Mortgage underwriting department. This position develops and maintains external referral sources while supporting customers referred from assigned branches. The role delivers exceptional customer service and ensures compliance with all regulatory and Bank requirements.

Major Responsibilities

• Meets loan production goals as assigned by the Home Mortgage Sales Manager.
• Providing exceptional customer service to internal and external customers.
• Real estate loan applications from sources outside the Bank through effective business development efforts.
• Complete loan packages and required documentation for submission to processing while strictly adhering to all regulatory and Bank requirements for the protection of Non‑Public Personal Information (NPPI).
• Quotes mortgage rates and explains loan programs accurately and completely to borrowers.
• With loan processors, customers, title companies, and other parties as necessary to support loan completion.
• Productive team atmosphere with assigned branches and the Home Mortgage underwriting department.
• Compliance with Bank policies and procedures and all applicable federal and state laws, including but not limited to BSA (SARs, CIP, OFAC), GLBA, Identity Theft Red Flags, and Financial Elder Abuse Reporting requirements.

Education

• Required: Highschool Diploma or GED.
• Preferred: Bachelor's degree in business, finance, or related field.

License

• Required: Mortgage Loan Originator (MLO) registration through the Nationwide Mortgage License System and Registry (NMLS).

Other

• Securities licenses, including Series 7 and Series 66, are held and maintained by the Bank or its affiliated entity.

Skills and Knowledge

• Work Experience: Minimum five (5) years of direct experience in mortgage lending or a related field.
• Communicate effectively both verbally and in writing with customers and business partners.
• Professional, courteous, and efficient customer service skills.
• Residential mortgage products, lending practices, and regulatory requirements.
• In banking and mortgage‑related technology systems, including Microsoft 365, loan origination platforms, and other secure business applications.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Company Profile

Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) headquartered in Chico, California with corporate offices in Roseville, South San Francisco, and Bakersfield, with assets of nearly $10 billion and 50 years of financial stability.

Tri Counties Bank is dedicated to providing exceptional service for individuals and businesses throughout California with more than 75 locations, advanced mobile and online banking, and access to approximately 40,000 surcharge-free ATMs nationwide.

As California's Local Bank, Tri Counties Bank prioritizes serving clients with local bankers and local decision-making, backed by corporate philanthropy, community engagement, employee volunteerism and investments. Recognized by various publications as among the Top Workplaces and Best Banks, Tri Counties Bank recruits and retains diverse and talented team members.

Tri Counties Bank is an Affirmative Action and Equal Opportunity Employer, Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Disability/Veteran.

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