Pointwest

Home Health Medical Coding QA Specialist

Pointwest  •  Quezon City, PH (Onsite)  •  3 months ago
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Job Description

We are looking for a detail-oriented Quality Control for Coding Specialist to ensure the accuracy, compliance, and consistency of medical coding and billing practices. This role plays a vital part in maintaining the integrity of health data and optimizing the revenue cycle by implementing internal audits, reviews, feedback processes, and continuous improvement initiatives. You’ll be part of a team committed to Leadership, Excellence, Innovation, and a culture of Agility, Accountability, Collaboration, and Customer Centricity

Key Responsibilities

Delighting Our Customers & Stakeholders

  • Ensure coding accuracy using ICD-10, CPT, and applicable guidelines

  • Perform internal audits and peer reviews

  • Validate clinical documentation supports coded entries

  • Enforce compliance with HIPAA and payer requirements

Growing Our Business

  • Reduce coding-related denials and rejections

  • Support revenue cycle optimization through timely audits

  • Recommend process enhancements and tools for better accuracy

  • Contribute insights to client engagement and support activities

Improving the Way We Work

  • Use audit tools and QC platforms to automate checks

  • Maintain and update audit protocols and workflows

  • Analyze data trends to address recurring issues

  • Collaborate across departments for process alignment

Developing Myself and Others

  • Provide feedback and coaching to coding team members

  • Lead or join training sessions on compliance and coding standards

  • Stay updated on industry guidelines and certifications

  • Promote a quality-first, learning-driven culture

Key Metrics

  • ≥ 95% coding accuracy rate

  • ≥ 90% clean claims rate

  • ≤ 5% documentation-related coding error rate

  • ≥ 20% YOY reduction in coding-related denials

  • ≥ 90% adherence to QC protocols and audit schedules

  • ≥ 2 professional development activities per year

Qualifications

  • Degree in Health Information Management, Nursing, or related field

  • Certified Professional Coder (CPC), CCS, or equivalent

  • 2–3 years’ experience in medical coding and quality control

  • Knowledge of ICD-10, CPT, HCPCS, CMS, and payer-specific guidelines

  • Proficiency in medical coding software and audit platforms

  • Strong analytical, communication, and collaboration skills

Join us in redefining healthcare excellence—one accurate code at a time. Apply now and be part of a team committed to quality, innovation, and continuous improvement.

Pointwest

About Pointwest

Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its list of satisfied clients — including top Fortune 100 and local companies — with world-class Digital Technology and BPM services backed by international-standard methodologies, and innovative practices.

With leadership affirmed through the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company,” and excellence seen with its extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Data Analytics, Data Management, Robotic Process Automation, Experience Design, Cyber Security, Mobility, and Cloud Computing.

Pointwest is proud to bring the mark of Filipino IT and BPM excellence to all corners of the globe, with strong presence in the United States, Japan, Australia, New Zealand and Singapore.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Makati, PH
Year Founded
2003
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