Job Description

We are seeking a detail-oriented and organized Home Health Intake Coordinator to join our team. This role is essential in ensuring a smooth and efficient intake process for patients entering home health services. While your designated home office will be based in Charlevoix, this position will require you to work on-site in our Lake City office 8a-5p.

• Manage and coordinate all aspects of patient intake for home health services
• Receive and process referrals from hospitals, physicians, and other healthcare providers
• Verify patient insurance and eligibility
• Maintain accurate and timely documentation in electronic health record systems
• Communicate effectively with clinical staff, referral sources, and patients/families as well as schedule the visits.
• Ensure compliance with all regulatory and agency requirements
• Provide excellent customer service and act as a liaison between departments

Requirements

• High School Diploma or GED
• Ability to handle confidential information with professionalism
• Experience is preferred.
• Must be able to work full-time, in-office (not remote)

• Reliable transportation

• Ability to handle confidential information with professionalism

Qualifications

• Previous experience in home health, healthcare intake, or medical office coordination preferred
• Knowledge of insurance verification and authorization processes
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency in EMR systems and general computer applications
• Ability to work independently and as part of a team

Benefits

• Competitive pay (based on experience)

• 401(k) retirement plan

• Multiple health insurance options (medical, dental, and vision)

• Paid Time Off (PTO)

• Supportive team environment

• Opportunities for growth and advancement

And more!