Job Description

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$17.00 - $25.00

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations

Schedule Details:

Holidays - Every Third Holiday, Monday through Friday, Weekends - Every Third Weekend

Scheduled Hours:

8a-4:30p

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

24100 - 4319 Home Care HHA

Union:

SEIU - HealthAlliance Home Health & Hospice

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

This position provides routine, personal care such as bathing, dressing, or grooming, to convalescent, terminally ill, or disabled persons in their home setting.

I. Major Responsibilities:
1. Provides direct and indirect personal care in a safe and timely manner in accordance with departmental policies and procedures.
2. Performs homemaking and other environmental services in a way that facilitates sanitary and safe care in the patient’s home according to policies and procedures.

3. Duties may include:
a. Providing patients with mobility assistance, bathing, dressing, and grooming.
b. Providing patients and families with emotional support and instruction in areas such as caring for patient or self, preparing healthy meals, living independently, or adapting to disability or illness.
c. Changing bed linens, washing patients' laundry, cleaning patients' living area and other homemaking tasks identified within the home health plan of care.
d. Preparing or serving meals to patients according to the home health plan of care.
e. Directing patients in simple prescribed exercises or in the use of braces or artificial limbs.
f. Checking patients' pulse, temperature, and respiration.
g. Changing clean dressings.
h. Performing a variety of duties as outlined in the home health plan of care.

4. Maintains records of patient care, condition, progress, or problems to report and discusses observations with supervisor or professional according to policy.
5. Observes, documents, and reports changes in client status or expectations of services promptly to a supervisor or professional according to policy.
6. Recognizes emergency situations and implements interventions according to appropriate departmental procedures and policies.
7. Renders services in accordance with the written plan of care as documented by the appropriate professional.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Current Home Health Aide certification or Certified Nursing Assistant (CNA) license.
2. Must have a valid US-issued driver’s license and a registered, inspected, and insured automobile for work related purposes.

Preferred:
1. High School Diploma or equivalent.

Experience/Skills:
Required:
1. Minimum six (6) months of experience providing care as a certified home health aide in a home-based setting.
2. Excellent oral and written communication skills.
3. The ability to read, write and speak clearly in English.
4. Ability to listen and give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
5. Ability to develop and maintain constructive and cooperative working relationships with patients, coworkers, and supervisors.
6. Ability to consistently be responsible, compassionate, patient, emotionally stable, and cheerful with patients, caregivers, and other professionals.
7. Ability to be tactful, honest, and respectful of patients and family members in private homes.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Constantly:
- Standing, walking, working indoors

Frequently:
- Pushing, pulling, twisting, bending, kneeling, reaching, high stress level, color vision
- Precise motor skills, hearing, vision
- Lifting, carrying, pulling, pushing 0-50 pounds

Occasionally:
- Sitting, climbing, balancing, crawling, grasping, repetitive movements, working outdoors
- Lifting, carrying, pulling, pushing 50-100+ pounds

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.