Job Description

Home Expert (Part-Time) - $22.00 - $24.00/hour

Department: Retail - Hourly

Employment Type: Permanent - Part Time

Location: Toronto

Compensation: CA$22.00 - CA$24.00 / hour

Description

Hi there, we’re Article. 👋 Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience.

This is where you come in. As a Home Expert (Part-time), you will play a pivotal role in shaping the success of our brand-new location. You will be the real-life face of Article, bringing our designs to life and making every in-store interaction a delightful one.

About the Toronto Store:

Our Toronto store is part of a brand-new development in the heart of King and Bathhurst. Close to the streetcar and dozens of restaurants.

Address: 90 Bathhurst Street, Toronto, ON

Size: 9,000 square feet

Store Hours: Our store is open 7 days a week, 10:00 am - 8:00 pm EST.

Video Interview: Video Interview with the Assistant Store Manager

Store Manager Interview: In-person interview with the Store Manager.

Training Schedule: In-store training based on your availability.

Availability expectations and Shifts:

Our store is open 7 days a week, 9:00 am - 8:00 pm EST.

As a part-time employee, you must have a minimum availability of three days per week, including mandatory availability on Saturday and Sunday. While you may be scheduled for just one weekend day, there may be instances where both Saturday and Sunday are required. Work schedules will be provided at least two weeks in advance, with specific start times varying within a specified range.

We require individuals with flexible availability. The shifts you will be assigned to will typically be between the following hours:

9:00 am - 8:30 pm EST.

If you are interested in joining our team, please ensure that you can accommodate these shift times as part of your availability.

What You’ll Do

As a Home Expert, you have a passion for helping customers create beautiful spaces in their homes. You are up to date on the latest trends and seek out ways to inspire and delight our customers. You have a proven ability to drive sales and deliver on KPI’s.

• Welcome customers into the showroom and help them feel at home
• Guide customers through our furniture selection and support online ordering
• Stay informed about our products, tools, and policies to support customer confidence
• Keep the showroom looking beautiful and organized throughout the day
• Use internal systems to manage orders, support returns, and navigate logistics
• Collaborate with teammates and contribute to a respectful, team-first environment
• Participate in regular coaching and feedback with your Store Manager
• Flex to support peak periods on weekends and key retail dates

Who You Are

• Legally able to work in Canada
• Completion of a criminal background check
• Reliable transportation to (location)
• Must be able to lift up to 30 pounds at times
• Minimum 18 years of age
• You bring retail experience, ideally in a considered-purchase environment, where customers take time to compare and decide
• You’re passionate about helping people and love solving problems
• You build strong, genuine relationships that create long-term Article customers
• You’re resilient, adaptable, and enjoy being part of a collaborative, fast-paced environment

Perks & Benefits

• Starting Hourly rate: $22.00 - $24.00 per hour.
• Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus.*
• 4% RRSP matched contributions through Wealthsimple
• Product Discount: 45% discount on our entire product range (15% for friends and family).

Additional Part-Time Employee Benefits

• Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually)* and 1 Inclusion & Diversity day.
• Wellness Days: 6 well-being (sick) days
• Benefits: Excellent extended health and dental benefits packages
• $1000 health/lifestyle spending account* for your total physical and mental well-being
• TELUS Health App
• Mental Health Assistance/Counseling
• Virtual medical appointments

#INDARTICLE