Job Description

RH is seeking a Home Delivery Associate to support the daily execution of our home delivery experience within the Home Delivery Center. This role is responsible for handling product with care, maintaining an organized warehouse environment and supporting the accurate movement of product throughout the delivery lifecycle.

As a Home Delivery Associate, you will represent the RH brand through accuracy, urgency, care and attention to detail. You will help ensure product is received, inspected, organized, prepared and staged to support a seamless delivery experience for our customers.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Support daily Home Delivery Center operations across inbound, outbound, inventory, loading, delivery preparation and warehouse organization
• Organize, maintain and clean the warehouse space, including removing debris, packaging and materials from work areas
• Unload, label, scan and organize incoming product with accuracy and care
• Inspect product to ensure quality standards are upheld and concerns are communicated appropriately
• Wrap, prepare, process and load returns, transfers and outbound product
• Verify items are accurate, complete and staged in the correct outbound lanes for delivery
• Support product movement, organization, cycle counts and follow-up on discrepancies as needed
• Use warehouse technology, systems and tools to support accurate product movement and daily operations
• Support any Home Delivery Center function as needed to meet the needs of the business

OUR REQUIREMENTS

• Previous experience in a warehouse, distribution center, home delivery or related operational environment preferred
• Relentless passion for providing world-class service within the organization and to our customers
• Sense of ownership, urgency and attention to detail in your work
• Experience using technology, warehouse management systems, RF scanning or similar tools preferred
• Candidates must have legal authorization to work in the country in which they are applying at the time of application
• Proficiency in English and French is required due to the international nature of our business and the need to communicate with global teams

PHYSICAL REQUIREMENTS

• Frequently moving and lifting items up to 25 kg (55 lbs) unassisted
• Frequently standing, twisting, stooping, kneeling, squatting, bending and climbing
• Work standing and walking for extended periods of time
• Periodically work in outdoor settings and environments with elevated noise levels

We kindly request you submit your application materials, including your resume, in English, as proficiency in English is essential for this role.

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.