Arcadia Home Care & Staffing

Home Care Operations Manager

Arcadia Home Care & Staffing  •  Chicago, IL (Onsite)  •  2 months ago
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Job Description

To apply via text, text 10587 to 334-518-4376.

Coordinate and manage all business and financial affairs and other operational activities related to the administration of the office by performing the following duties personally or through subordinates, including solid and consistent communication with branch leadership, handling accounting/billing functions, management of service issues, accurate file maintenance and management of the office support staff.

Schedule: M-F 8 to 5

Essential Duties:

  • Keeps management informed by summarizing key information; reviewing and analyzing special reports; identifying trends with employees or clients and recognizing opportunities for improvement
  • Reviews and approves timesheets for non-exempt branch staff
  • Ensures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter
  • Maintains a safe working environment free of environmental hazards
  • Maintains confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicare, Medicaid, and HIPAA regulations and requirements
  • Abides by all regulations, policies, procedures and standards

Performance Responsibilities:

  • Maintains positive internal and external customer service relationships
  • Maintains open lines of communication
  • Plans and organizes work effectively and ensures its completion
  • Meets all productivity requirements
  • Demonstrates team behavior and promotes a team-oriented environment
  • Actively participates in Continuous Quality Improvement
  • Represents the organization professionally at all times

Position Requirements & Competencies:

  • Maintains objective, informative approach when assessing escalated situations
  • Excels in communicating with all employees, from Sr. Leaders to entry-level new hires
  • Creatively considers alternative solutions
  • Adapts well to changing priorities

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Arcadia Home Care & Staffing

About Arcadia Home Care & Staffing

Arcadia Home Care & Staffing provides home care including personal care and assisted living at-home services as well as medical staffing and is a member of the Addus Family of Companies. For over 40 years, Addus HomeCare has been one of the nation’s top providers of personal home care and support services and is committed to providing high-quality, cost-effective care that gives people the freedom to remain in their homes.

The impact of illness or aging may present challenges to staying independent at home with the very basics of daily living: cooking, cleaning, shopping, doing laundry, toileting, bathing, dressing, walking, and driving. Without in home care and support, our loved ones may be at increased risk for falls, medication mismanagement, poor nutrition, and isolation which often result in overall decline in health and well being. However, with proper in home care, individuals may continue to thrive in the comfort of their own homes. At Arcadia, we believe people prefer care at home to other options when they need elder care, are ill, or are recuperating from surgery or hospitalization.

At no obligation or cost to you, Arcadia will verify your eligibility for home care benefits and help you design a care plan that is within your budget to meet your care needs.

Arcadia is proud of its long tradition of providing community based home care and health care staffing services with excellent caregivers and superior customer service.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Unknown
Year Founded
1979
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