Job Description

About Us

Sunnycare is a multicultural organisation with a strong reputation for providing exceptional, high-standard care and services. Our mission is to “bring sunshine to your day” by delivering tailored, person-centred support to clients from diverse cultural backgrounds.

We value our staff and are committed to creating a respectful, supportive and inclusive work environment where every team member is appreciated.

About the Role

As a Sunnycare High-Care / Complex-Care Support Worker, you will provide specialised support to elderly clients and individuals with complex care needs in their own homes. You will help clients maintain their independence, dignity, comfort and quality of life through safe, compassionate and person-centred care.

Experience supporting clients with complex clinical care needs is highly desirable, particularly in one or more of the following areas:

• PEG feeding (Percutaneous Endoscopic Gastrostomy feeding)
• Oxygen therapy and oxygen equipment
• Suctioning and airway-related support
• Personal care and assistance with activities of daily living
• Medication assistance in accordance with your authorised role and relevant care plans
• Monitoring clients' wellbeing and recognising changes in their condition
• Following individualised care plans, infection control procedures and relevant clinical instructions
• Communicating effectively with clients, families and the home care team
• Reporting changes in clients' conditions, concerns or incidents promptly

All clinical procedures must be performed only where the worker has the appropriate training, assessed competence and authorisation, in accordance with the client's care plan and Sunnycare's policies.

About You

To be successful in this role, you will have:

• Previous experience providing high-care, complex-care, disability support or specialised home care services
• Practical experience in one or more of the following: PEG feeding, oxygen therapy/equipment or suctioning
• Relevant training and demonstrated competency in any specialised care procedures required for the position
• Professional proficiency in English, with strong communication and documentation skills
• A compassionate, patient and responsible approach to supporting clients with complex care needs
• The ability to follow care plans, recognise potential risks and escalate concerns appropriately
• Strong communication and teamwork skills
• Current First Aid and CPR certificates
• Current Blue and Yellow Cards
• Current Australian Federal Police Check
• Valid Australian Driver's Licence
• A reliable, registered vehicle with comprehensive insurance
• Certificate III in Individual Support (Ageing/Disability), Certificate IV in Ageing Support, a relevant nursing qualification, or equivalent relevant experience
• Australian residency or valid working rights in Australia

Candidates with nursing backgrounds or nursing students who have relevant clinical placement experience and demonstrated competency in the required care procedures are also encouraged to apply.

What We Offer

• Flexible working hours Monday to Sunday
• Competitive hourly rates plus travel and car allowances
• A supportive and friendly team environment

How to Apply

If you have experience in high-care or complex-care support and are passionate about delivering safe, high-quality care, we would love to hear from you.

Please send your resume and written application to resume@sunnycare.com.au.

If you have any questions, please contact Jacob for a confidential discussion. We will respond promptly.

Thank you for choosing Sunnycare as your employer of choice.