Job Description

Love What You Do. Love Where You Work. Grow With AHHS!

Looking for more than just another job? Looking for a company where your contributions matter, your hard work is recognized, your team has your back, and there is room to grow? You've found us!

At America's Home Health Services, we're passionate about making a difference in the lives of the individuals and families we serve throughout Pennsylvania. But we also know something important: taking great care of our consumers starts with taking great care of our employees.

Why You'll Love Working at AHHS!

We believe our team deserves to be supported, appreciated, and rewarded. Here's what makes being part of AHHS special:

• Over a Month of Paid Time Off! More time to recharge, travel, celebrate, and enjoy life outside of work.
• Comprehensive Medical, Dental & Vision Insurance to help keep you and your family healthy.
• Retirement Plan Options because your future matters, too.
• Career Growth & Advancement Opportunities! We believe in developing our people and promoting from within.
• A Team That Has Your Back! Work alongside people who collaborate, support one another, and celebrate team wins.
• Meaningful Work Every Day knowing that what you do directly impacts the lives of individuals and families in our communities.

We're looking for a positive, organized, energetic Home Care Coordinator who loves working with people, enjoys a fast-paced environment, and wants to be part of a company that is going places!

We want AHHS to be a place where you can build a career, not just collect a paycheck!

What You'll Be Doing

As a Home Care Coordinator, you'll be at the heart of our daily operations! You'll help ensure our consumers receive the care they need, our caregivers feel supported, and our teams stay connected.

You'll be a problem-solver, communicator, organizer, and an important part of keeping everything running smoothly.

Your responsibilities will include:

• Using our scheduling software and technology to coordinate consumer care and manage daily schedules.
• Scheduling caregivers for new assignments, ongoing cases, and last-minute call-offs or replacements.
• Providing exceptional customer service to consumers, caregivers, families, and internal team members.
• Managing a multi-line phone system while keeping communication professional, friendly, and efficient.
• Responding to consumer and caregiver questions, concerns, and scheduling needs with patience and professionalism.
• Working closely with recruiting, sales, branch leadership, and other departments to ensure seamless coordination of services.
• Maintaining accurate scheduling records, documentation, and communication.
• Thinking on your feet, solving problems, and helping keep daily operations moving.
• Taking ownership of your responsibilities while contributing to the overall success of the team.

What We're Looking For

We're looking for someone who brings a great attitude, takes pride in their work, and understands that excellent customer service can make someone's entire day.

You might be the perfect fit if you are:

• Highly organized and able to juggle multiple priorities.
• A strong communicator who enjoys interacting with people.
• A natural problem-solver who can think quickly and stay calm under pressure.
• Customer-service oriented with a friendly, professional approach.
• Comfortable with technology and able to learn new software systems.
• Dependable, accountable, and someone who takes initiative.
• A team player who enjoys helping others succeed.
• Experienced in scheduling, customer service, home care, or healthcare coordination (preferred).

Your Next Opportunity Starts Here!

At America's Home Health Services, we're doing more than coordinating home care. We're building a team of talented people who are passionate about service, committed to excellence, and excited to grow together.

We believe in recognizing hard work, encouraging new ideas, developing future leaders, and giving our employees opportunities to make an impact.

If you're motivated, compassionate, organized, and ready to be part of a company that values its people, we want to hear from you!

America's Home Health Services — Great People. Exceptional Care. Endless Possibilities!

America’s Home Health Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed—come as you are and grow with us!