Job Description

Job Title: Home Care Coordinator

Location: Wallingford, CT — On-site

Type: Full-Time | On-site

Positions Available: 2

We are seeking a Home Care Coordinator to manage scheduling, intake, and care coordination for a senior living home care program in Connecticut. The coordinator will serve as the primary point of contact for patients, families, referral sources, and field caregiving staff.

Key Responsibilities

• Manage intake and onboarding of new home care patients and clients
• Schedule and coordinate home care visits for nursing and aide staff
• Serve as primary liaison between patients, families, referral sources, and care team
• Monitor care delivery compliance and follow up on missed or incomplete visits
• Maintain accurate records in home care management software
• Support billing, authorizations, and insurance verification processes as needed

Requirements

• 2+ years of experience in home care coordination, scheduling, or patient services
• Strong knowledge of home care operations and Medicare/Medicaid requirements preferred
• Excellent organizational, communication, and problem-solving skills
• Experience with home care scheduling software preferred
• Compassionate approach to working with seniors and their families