Arcadia Home Care & Staffing

Home Care Branch Manager

Arcadia Home Care & Staffing  •  Richmond, VA (Onsite)  •  24 days ago
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Job Description

This position manages the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office support staff in order to meet and exceed the monthly budgeted census. The Branch Manager also participates in the branch’s business development efforts to expand its client base and promote revenue growth.

Hours: Full Time | Monday through Friday 8 am to 5 pm.

At Addus we offer our team the best:

  • Medical, Dental and Vision Benefits
  • Bonus
  • Continued Education
  • PTO Plan
  • Daily Pay
  • Company Matched 401K
  • Retirement Planning
  • Life Insurance
  • Employee discounts

Essential Duties:

  • Provide direction, leadership and oversight to ensure the branch is operating in compliance with all company and contractual requirements
  • Participate in the development and implementation of the branch’s objectives, strategies and initiatives for client census/revenue growth and business development, and in the execution of related sales and marketing plans
  • Develop and maintain relationships with state and county referral agencies to promote the branch’s programs and services, and expand its client base. Participate in national and regional home care industry organizations to follow trends and developments, and identify potential business opportunities
  • Oversee the recruitment, orientation, training and retention of branch and office support staff
  • Provide direction and guidance to branch and administrative employees to ensure workers compensation, and unemployment claims are reported and handled appropriately
  • Facilitate team meeting daily or as needed
  • Meet and exceed the monthly budgeted authorized hours for the branch by managing the Instant Quality Assurance Report
  • Evaluate skills of the administrative staff annually and conduct additional training and counseling as needed
  • Develop and maintain relationships with all referral sources and conduct community outreach and/or attend employee recruitment events
  • Develop and execute processes to ensure clients are receiving services as authorized
  • Prepare and present weekly/monthly progress reports to Agency Director
  • Troubleshoot and resolve customers’ concerns and grievances
  • Process payroll and billing as needed
  • Maintains a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicare, Medicaid, state, federal and privacy regulations and requirements
  • Abides by all regulations, policies, procedures and standards
  • Other duties as assigned

Position Requirements & Competencies:

  • Bachelor’s degree in related field preferred
  • 3 plus years of Health Care experience required
  • 1 years of health care leadership experience required
  • Must have demonstrated ability to drive census/revenue growth and sales/develop business
  • Must have P&L experience and the ability to develop and manage an agency budget
  • Must have strong communication, teambuilding, and interpersonal skills
  • Must have reliable transportation, valid driver’s license, and valid car insurance

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 8078 to 334-518-4376.

Arcadia Home Care & Staffing

About Arcadia Home Care & Staffing

Arcadia Home Care & Staffing provides home care including personal care and assisted living at-home services as well as medical staffing and is a member of the Addus Family of Companies. For over 40 years, Addus HomeCare has been one of the nation’s top providers of personal home care and support services and is committed to providing high-quality, cost-effective care that gives people the freedom to remain in their homes.

The impact of illness or aging may present challenges to staying independent at home with the very basics of daily living: cooking, cleaning, shopping, doing laundry, toileting, bathing, dressing, walking, and driving. Without in home care and support, our loved ones may be at increased risk for falls, medication mismanagement, poor nutrition, and isolation which often result in overall decline in health and well being. However, with proper in home care, individuals may continue to thrive in the comfort of their own homes. At Arcadia, we believe people prefer care at home to other options when they need elder care, are ill, or are recuperating from surgery or hospitalization.

At no obligation or cost to you, Arcadia will verify your eligibility for home care benefits and help you design a care plan that is within your budget to meet your care needs.

Arcadia is proud of its long tradition of providing community based home care and health care staffing services with excellent caregivers and superior customer service.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Unknown
Year Founded
1979
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