Job Description

Located within the traditional unceded territory of the syilx people, Westbank First Nation is a progressive and prosperous self-governing First Nation. The Okanagan Valley truly has it all, including a great climate, stunning scenery, world-class ski resorts, golf courses, wineries and beaches.

Westbank First Nation values diversity and we are committed to creating a healthy, strong and vibrant community through programs and services that promote physical, mental, emotional and spiritual well-being and healing. Come join our team and become part of an innovative and rewarding place to work.

Reporting directly to the Health Manager, the Home Care Administrator is responsible for providing administrative and clerical support to health programs to ensure efficient, client-centered service delivery. Responsibilities include greeting clients and families, providing customer service, answering phone calls, scheduling appointments, coordinating transportation support, organizing and maintaining records, and assisting with documentation/reporting and filing. The role also supports program activities by helping coordinate monthly Lunch and Learn sessions, organizing monthly events for Home Care clients, and providing administrative support for projects, meetings, and community events. This position requires strong organizational skills, attention to detail, professionalism, and the ability to manage multiple priorities while maintaining confidentiality in a healthcare setting.

EDUCATION/EXPERIENCE

• Minimum Grade 12 or equivalent required
• Minimum of two (2) years related office experience
• Advanced level of ability working with Word, Excel, Outlook, Publisher, and Adobe
• Office Assistant or Administrative Assistant Certificate is considered an asset
• Previous experience working within a community services based, childcare facility or health and wellness centre is considered an asset
• Experience working within indigenous communities and families is considered an asset
• Equivalent combination of education, training and experience may be considered

REQUIREMENTS

• Criminal Record Check with Vulnerable Sector Search with results acceptable to Westbank First Nation
• Valid Class 5 Driver’s License and Acceptable Driver’s Abstract
• Maintains a high level of confidentiality and uses discretion on all matters relating to the affairs of the Westbank First Nation.

JOB DUTIES/RESPONSIBILTIES

• Provides administrative, clerical, and technical support to the Home Care team
• Provides general administrative assistance including:
• • Supports with photocopying, sorting, filing, and binding
  • Prepares emails, posters, and other correspondence
  • Completes opening and closing procedures
  • Maintains supplies inventory by checking stock to determine inventory level and anticipating needed supplies
  • Organize, maintain, and update client, program, and administrative records in accordance with privacy and confidentiality requirements
  • Complete data entry filing, and documentation accurately and in a timely manner
  • Greet and direct clients to the appropriate contacts or services in a professional manner
• Responsible for the Health and Wellness vehicle fleet
• Assists with the Respite and Thriving at Home Program
• Schedules and coordinates client appointments, ensuring that all correct forms are completed, the client understands the processes involved, and confirming appointment times
• Facilitates meetings, including compiling related information in preparation for meetings and assisting in minute taking as needed
• Maintain strong-working relationships with internal departments and external partners
• Performs other duties and responsibilities as assigned by the Director of Health & Wellness or the Health Manager
• Orders and maintains inventory of office, promotional, and informational material as required
• Performs all duties and responsibilities in accordance with the Westbank First Nation policies, standards, and procedures

KNOWLEDGE/SKILLS/ABILITIES

• Demonstrate strong administrative skills, and have the ability to set priorities and multi-task in a fast-paced environment
• Demonstrates strong organizational and time management skills
• Excellent written and verbal communication and conflict resolution skills
• Demonstrates a high level of customer service and displays a positive demeanor
• Proficient in Microsoft Office Suite
• Maintains clear, accurate, and timely documentation through effective notetaking to support continuity of care and ensure proper record-keeping
• Open to learning, taking direction and feedback
• Ability to work independently and as part of a team
• Proven ability in establishing and maintaining working relationships with other WFN staff, program participants, and the general public
• Demonstrates a high degree of confidentiality in interpersonal interaction
• Working knowledge of the history of colonization in Canada and its ongoing impact on modern issues affecting Indigenous Peoples
• Working knowledge in communicating with Indigenous Peoples, demonstrating sensitivity and empathy, and awareness of how language choices can influence and impact conversations.

The median salary for this position is $54,336

This is a term position with a set end date of March 31, 2027

Westbank First Nation offers a competitive and thoughtfully designed total rewards package that reflects our commitment to employee wellbeing and long-term success. In addition to a competitive base salary, employees are eligible to participate in the Municipal Pension Plan, a defined benefit pension plan with a 9.31% employer contribution following the eligibility period along with comprehensive extended health and dental coverage.

Our unique and generous flexible time-off provisions are designed to promote work–life–family balance and overall wellness. At WFN, we also prioritize continuous growth and leadership development by investing in meaningful education and professional development opportunities that support both individual advancement and organizational excellence.

To learn more about Westbank First Nation please visit our website at https://www.wfn.ca

All applications must be submitted through our Employment Opportunities page. Ensure you attach your cover letter and resume. Incomplete or late submissions will not be accepted.

This opportunity will close at midnight on Sunday, April 19th, 2026

While we recognize the value of diversity in the workplace and welcome applications from people of all backgrounds, preference will be provided to qualified WFN Members & Indigenous applicants.