Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

We are seeking a highly motivated and detail-oriented DCX Home-Based Training Specialist to support our clients by delivering high-quality training sessions, ensuring smooth coordination of learning programs, and enhancing user adoption of various business applications. This role requires a strong background in training, communication, and technology, along with the flexibility to travel when necessary.

REQUIRED CORE COMPETENCIES 

• Training Expertise – Effectively delivering engaging training sessions and adapting to different learning styles.

• Communication Skills – Strong verbal and written communication skills for interacting with clients and internal teams

• Public Speaking – Experience conducting presentations, webinars, and virtual or in-person training sessions.

• Time Management – Ability to prioritize multiple tasks, meet deadlines, and manage training schedules efficiently

• Technical Proficiency – Proficient in Microsoft Office Suite, virtual training platforms (Zoom, WebEx, Teams), and business-related software.

• Adaptability – Capable of learning new technologies quickly and transferring knowledge effectively.

WHAT YOU WILL DO 

• Storyteller at heart, able to bring our holistic training philosophy to life through clear, engaging, and audience-centered communication.

• Serve as a trusted advisor to clients by helping identify not only training needs, but broader opportunities for individual and team development.

• Design and deliver sessions that incorporate adult learning principles, behavioral change techniques, and interactive facilitation methods.

• Lead compelling, story-driven discussions and workshops on topics such as critical thinking, communication skills, leadership, business development, and more.

• Be proficient in AI tools (e.g., ChatGPT, Copilot) and position them within a larger framework of productivity and professional growth, not just tool usage.

• Partner with internal and external stakeholders to develop comprehensive training programs and development pathways, not just standalone sessions.

• Gather and interpret learner feedback to assess both skill acquisition and behavioral impact, providing actionable insights to clients.

• Maintain an engaging, adaptable, and learner-centered presence, even in high-volume or repetitive delivery environments.

• Contribute to the evolution of training content by identifying trends in workplace skills, learning needs, and professional development best practices.

• Assist with administrative and reporting responsibilities as needed.

• Travel to deliver onsite workshops and facilitate in-person development sessions when required.

WHAT WE LOOK FOR 

• Education – Bachelor’s degree in Communications, Business, Education, Psychology, Organizational Development, or a related field

• Experience – 5+ years’ experience in corporate training, professional development, coaching, or adult education

• Language Proficiency – Strong verbal and written English communication skills.

• Work Schedule – Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

• Technical Skills – Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual communication platforms.

• Other Qualifications

• Demonstrated ability to facilitate both technical and non-technical (professional development) training

• Strong written and verbal communication skills, with the ability to engage diverse audiences

• Experience in public speaking, facilitation, or workshop leadership

• Familiarity with adult learning theory, instructional design, or behavior change methodologies preferred

• Experience delivering training on topics such as communication, leadership, productivity, or workplace effectiveness strongly preferred

• Certifications in Microsoft Office or business applications are a plus, but not the primary focus

• Experience with generative AI tools is highly desired, especially in the context of workflow and productivity enhancement

WHAT WE OFFER 

• Salary Range: PHP 80,000 - PHP 90,000

• Job Type: Full-time

• Work Shift: 8:00 AM - 5:00 PM CST (USA)

• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages  

• Permanent work-from-home setup  

• Company equipment provided   

• Internet stipends upon regularization  

• HMO Coverage    

• PTO credits and service incentive leaves  

• Major spring and winter company live events  

• Monthly employee appreciation virtual events  

• Company-provided career skills training courses  

• A company culture focused on your personal and professional growth 

WHO WE ARE 

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.  

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.  

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!