Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Hiring Priority: Active Hiring
We are looking for an experienced Marketing Cloud Manager to lead and execute multi-channel digital marketing initiatives across Salesforce Marketing Cloud, email, SMS, websites, paid search, analytics, and creative production.
This role is ideal for a hands-on marketing professional who can combine Salesforce Marketing Cloud expertise with performance marketing, web, analytics, and creative skills. The successful candidate will manage campaigns from strategy and execution through reporting, optimization, and revenue attribution.
REQUIRED CORE COMPETENCIES
- Strategic Thinking
- Analytical & Data-Driven
- Strong Attention to Detail
- Independent & Self-Directed
- Creative Problem Solving
WHAT YOU WILL DO
- Build and maintain customer journeys using Salesforce Marketing Cloud Journey Builder.
- Manage Data Extensions, audience segmentation, SQL queries, and Automation Studio workflows.
- Build and execute email campaigns using Email Studio and Content Builder.
- Manage email deliverability, list hygiene, suppression, preferences, and A/B testing.
- Develop and manage SMS campaigns while maintaining TCPA and 10DLC compliance.
- Maintain the company website, landing pages, forms, conversion tracking, and local SEO.
- Ensure website forms and lead sources integrate correctly with Salesforce.
- Maintain brand guidelines and produce marketing and sales collateral.
- Build and manage Google Ads campaigns with budget and cost-per-lead accountability.
- Monitor marketing performance, including lead volume, CPL, ROAS, email/SMS performance, and web conversions.
- Connect marketing activity to closed revenue through Salesforce reporting and attribution.
- Collaborate with internal teams and independently prioritize marketing initiatives.
WHAT WE LOOK FOR
Experience
- 3+ years of hands-on Salesforce Marketing Cloud experience.
- 3+ years of email marketing ownership.
- 2+ years managing Google Ads with direct budget accountability.
- Hands-on experience across marketing automation, email, SMS, website management, paid search, analytics, and creative production.
Language Proficiency
- Excellent written English.
- Ability to write customer-facing marketing copy in the company's voice.
Work Schedule
- Monday through Friday.
- Central Time (USA).
- Exact working hours to follow the client's operating schedule.
Technical Skills
- Salesforce Marketing Cloud
- Journey Builder
- Email Studio
- Content Builder
- Automation Studio
- Data Extensions
- SQL
- AMPscript
- Email deliverability
- HTML/CSS
- WordPress, Webflow, or similar CMS
- GA4
- Conversion tracking
- Google Ads
- Google Analytics
- Graphic design
- Adobe Creative Suite and/or Figma
Industry Specific Software/Knowledge
- Salesforce Marketing Cloud
- Salesforce Sales Cloud / Service Cloud
- SMS marketing platforms such as Mobile Studio or equivalent
- Google Ads
- GA4
WHAT WE OFFER
- Salary: PHP 120,000
- Industry: Other Industry
- Job Type: Full-time
- Work Shift: Central Time (USA)
- Workdays: Monday through Friday (USA)
- Work Setup: Permanent Work From Home
- Equipment: Standard Desktop
BENEFITS OF WORKING WITH US
- Industry-leading salary packages
- Permanent work-from-home setup
- Government-mandated benefits
- Company equipment provided
- Internet stipends upon regularization
- HMO Coverage
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO company that takes pride in assisting growth-focused small and medium-sized businesses across the United States in discovering the right global talent to strengthen their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders find superstar team members.
If you are looking for a company that values growth and places a strong emphasis on your personal and professional development, then DCX is the place for you.
LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
