Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Hiring Priority: Active Hiring

We are seeking a DCX Client Services - Home-Based Logistics Coordinator who is looking to grow their experience in a fast-paced logistics and supply chain environment. This role is responsible for coordinating vendor deliveries, planning and tracking shipments, maintaining accurate warehouse and order records, and ensuring final products are delivered according to customer requirements. The ideal candidate is highly organized, detail-oriented, proactive with follow-ups, and comfortable working independently while managing tight deadlines.

REQUIRED CORE COMPETENCIES

• Excellent ability to organize and coordinate tasks.

• Strong attention to detail and accuracy.

• Outstanding organizational and coordination abilities.

• Strong follow-up and follow-through skills to ensure outstanding items are completed.

• Computer-savvy with a working knowledge of coordination software.

WHAT YOU WILL DO

• Coordinate with vendors regarding delivery dates to ensure scheduled timetables and planned deliveries are met.

• Plan and track the shipment of final products according to customer requirements.

• Maintain logs and records of warehouse stock and executed orders.

• Establish and sustain relationships with forwarders, brokers, and freight carriers.

• Vouch supplier invoices in accordance with company guidelines.

• Resolve shipment issues and/or delays to support timely delivery and customer requirements.

• Perform ad hoc duties as assigned.

WHAT WE LOOK FOR

• Education: College degree in Logistics, Business Analytics, Business Administration, Supply Chain Management, or any related field.

• Experience: 1–3 years of experience as a freight handler, customer service representative, logistics coordinator, logistics management professional, or in a related role.

• Language Proficiency: Very proficient in both written and spoken English.

• Working Schedule: Ability to work within US operating hours.

• Technical Skills: Strong computer and internet skills, including proficiency in Microsoft Word, Excel, and Outlook. Comfortable working with coordination software and other digital tools.

• Industry Specific Software/Knowledge:

• Knowledge of logistics, freight handling, shipment coordination, and delivery processes.

• Experience coordinating with vendors, forwarders, brokers, and freight carriers.

• Experience tracking shipments and maintaining delivery schedules.

• Ability to maintain accurate warehouse stock and order records.

• Experience reviewing or vouching supplier invoices.

• Strong follow-up and follow-through skills for outstanding shipments, invoices, and other action items.

• Ability to identify and resolve shipment issues and delays.

• Strong organizational and coordination skills with the ability to manage multiple responsibilities simultaneously.

• Ability to work independently with minimal direction while maintaining accuracy and meeting deadlines.

WHAT WE OFFER

Salary Range: Php 47,000

Job Type: Full-time

Work Shift: 8:00 AM - 5:00 PM EST (USA)

Workdays: Monday through Friday (USA)

#DCXWorkFromHome Set-up

BENEFITS OF WORKING WITH US:

• Industry-leading salary packages

• Permanent work-from-home setup

• Company equipment provided

• Government Mandated Benefits Employer Share

• Internet stipends upon regularization

• HMO Coverage upon regularization (with an option to enroll as early as Day 1)

• PTO credits and service incentive leaves

• Major spring and winter company live events

• Monthly employee appreciation virtual events

• Company-provided career skills training courses

• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!