Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

The DCX Client Services - Home-Based Associate Pricing Analyst will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.

Ideal Candidates will be

• Effective communication skills with a problem-solving attitude

• Has experience using ERP systems

• Work well with others and be a team player

• Results-oriented

• Ability to meet strict deadlines

Role Details

• Industry: Promotions

• Work Shift: 8:00 AM - 5:00 PM EST (USA)

• Workdays: Monday through Friday (USA)

• Written and spoken English skill: Very Proficient

• Salary Range: 43,000-50,000

Job Responsibilities

Attention to detail

• Able tocomprehendcustomer contract terms and conditions and correctlyapply theappropriate priceto the requested service.

Responsiveness

• It is imperative that weare able torespond to pricing requests within 24 hoursso that weare able tomeet ourcustomers’expectations.For thisrole,the expectation will be a quicker turnaround as this role will be dedicatedto handlingpricingsupport requests

PricingAccuracy

• Must beaccuratein their assessment of thecustomer price based on the customer contract termsand specific servicerequiring pricing

Tasks summary:

• Pricing Analyst will beworking out of the Pricing Team’s shared email box to handle all pricing BAU requestsfor both the Enterprise and REIT business units

• For eachpricing requestthe pricing analysthandles, the pricing analyst will:

• Thoroughly review thepricing request andprovide the requester with new pricing based on the customer account, current margin, service type, etc.

• Timely responses toeach request to ensure that pricing is provided to address the customer’s needs

• Provideaccuratepricingin accordance withthe pricing support SOPdocument.

• Escalate potential issues and questions to a senior member of the pricing team

• Respond positively and have excellent communication withinternal stakeholders.

• Provide updates to the pricing team during team meetings

Additional Job Requirements

• Education: College degree in Finance, Accounting, Business Analytics, and Business Administration, or any related field.

• Experience: 1-3 years of Financial or Pricing Analyst, or any related roles.

• Experienced and comfortable managing large data sets and creating and maintaining complex spreadsheets.

• Proficiency in most Microsoft Office Applications, specifically Word and Outlook.

• Strong working knowledge of Excel, pivot tables, advanced formulas, etc.

About DCX

DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply!

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!