Job Description

Posting number: 27-01010

Department: 309 Iowa Workforce Development

Job classification: Workforce Advisor

Posting type: Open

Categories: Human Services

Summary

Only applicants who meet the Minimum Qualification Requirements AND meet all selective requirements (listed below) will be placed on the eligible list.

Iowa Workforce Development (IWD) is seeking a Home Base Iowa Career Planner to join our team at the IowaWORKS office in Des Moines, IA.

Position Details

• Schedule: Full-time | Monday – Friday | 8:00 AM – 4:30 PM
• Work Flexibility: Hybrid telework and alternate schedules available after six months of employment and training have been completed.

The selected candidate will begin their duties at our IowaWORKS office, located at 200 Army Post Road in Des Moines, Iowa, where they will complete their initial training. Following the training period, the candidate will transition to our Camp Dodge location in Johnston, Iowa.

Your Role as a Home Base Iowa Career Planner

Provide comprehensive career planning and employment services to veterans, their spouses, and eligible family members through the Home Base Iowa program. This includes responding promptly to referrals, conducting assessments, developing individualized employment plans, coordinating training and job placement, engaging with HBI communities and Champs partners, supporting SkillBridge participants, and fostering employer and community partnerships to enhance veteran employment opportunities statewide.

Veteran, Service Member & Military Spouse Career Services (HBI)

• Promptly respond to each Home Base Iowa (HBI) referrals.
• Conduct initial assessments of employment/training interests.
• Educate veterans, spouses, and family members on IowaWORKS services, community partners, HBI communities, and state incentives.
• Ensure all veterans create and maintain an IowaWORKS profile.
• Provide comprehensive and specialized assessments.
• Develop Individual Employment Plans (IEPs).
• Deliver counseling, career planning/exploration, and short-term pre-vocational services, including job-ready skills, communication, interviewing, punctuality, personal maintenance, and professional conduct.
• Assist veterans in creating resumes that translate military/transferable skills.
• Refer and coordinate veterans to other programs/opportunities, including education/training, registered apprenticeships, and others that fall under the Workforce Innovation and Opportunity Act.
• Provide consistent contact pre- and post-employment per written Standard Operating Procedures (SOPs).

Veteran and Service Recruitment to Iowa

• Market Iowa as the State of Choice to veterans, service members and their families by utilizing all tools and resources made available to include partnerships with other state agencies and/or contracts we may have with military recruitment organizations.
• Leverage our position as a 3rd party administrator of the DoW SkillBridge program to contact all service members that have applied to opportunities within the state of Iowa.
• Promptly respond to SkillBridge service member applications to discuss HBI and how we can help support their transition to Iowa, including the employment services we have to offer.
• Follow the same SOP as above if/when a service member is interested in receiving employment services during their transition from active duty.

Career/Resource Fairs with Champs Partners and Community Resources

Partner with HBI Champs partners, HBI communities, and resource organizations to plan, host, and staff career fairs/resource fairs that connect veterans, current service members and SkillBridge participants with employers, training providers, and supportive services.

Business Services and Entrepreneurship

Coordinate with Local Veterans' Employment Representatives, Business Engagement Consultants and Business Engagement Teams in respective coverage areas to match veterans to job opportunities and provide labor-exchange services leading to placement with an emphasis on supporting HBI employers.

Documentation, Case Management, and Reporting

• Document all services (IEPs, assessments, referrals, follow-ups) in IowaWORKS and Home Base Iowa Information in the Veteran Workforce Services team CRM tool and share point.
• Compile bi-weekly updates and reports for HBI leadership.
• Capture success stories for HBI communications and HBI leadership.
• Maintain accurate records and metrics showing HBI value across the state.
• Other duties as assigned.

About Iowa Workforce Development

Iowa Workforce Development (IWD) is a state agency dedicated to providing exceptional employment services and connecting employers with skilled workers. With a strong focus on continuous improvement and aligning services with workforce demands, IWD offers comprehensive support to job seekers and employers through a statewide network of IowaWORKS Centers.

Benefits

Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:

• Excellent health, dental, and vision insurance.
• Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on sick leave accrual.
• Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.
• Flexible Spending Accounts for medical and dependent care.
• Free Life and Long-term Disability Insurance with the option of purchasing additional coverage.
• Employee Assistance Programs and Discount Programs for support.

Click here to learn more about all of the amazing benefits the State of Iowa offers.

The State of Iowa participates in E-Verify; a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

No applicant seeking employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place.?Selected positions will be subject to a criminal background check.

Examples of duties

895 Veteran

A person who served in the active military, naval, or air service, and who was discharged or released therefrom under conditions other than dishonorable.

Qualifications

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. Graduation from an accredited four-year college or university with a degree in any field.
2. Four years of full-time work experience in career services, teaching or training to improve skills, job coaching, providing human services to individuals in need, sales, customer service, call center operations, or human-resources-related services involving interviewing, reviewing job applications, conducting employment-related assessments, or job placement.
3. A total of four years of education and/or full-time experience (as described in number two), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
4. Current, continuous experience in the state executive branch that includes twelve months of full-time work as a Workforce Associate.

For additional information, please click on this link to view the job description.

Supplemental information

Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.