Hartford Care

Home Admissions Assistant

Hartford Care  •  £40k/yr  •  Alton, GB (Onsite)  •  3 hours ago
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Job Description

We are looking for a Home Admissions Assistant to join the team at Alton Place. You’ll play a key part in growing occupancy, giving residents and their families a warm welcome, and raising the home’s profile in the local community.

About the role

Working closely with the Regional Sales Manager, Sales Director and Home Manager, you will:

  • Drive occupancy: respond to enquiries by phone, email, in person and through our CRM, manage the enquiries pipeline, and help the home meet and exceed its occupancy goals.
  • Make every move-in feel right: build trusting relationships with prospective residents and their families, support the move-in process alongside our care teams, and visit each new resident within 24 hours, at one week and at four weeks to make sure they feel happy, safe and comfortable.
  • Champion the home in the community: plan and host events, network with local stakeholders, and deliver cost-effective marketing and promotional activity.
  • Keep growing: take part in sales training, team meetings and your own personal development.

About you

Essential:

  • Proven sales and marketing experience with results to show for it
  • Excellent written, verbal and non-verbal communication and interpersonal skills
  • Knowledge of the health and social care sector
  • Confident with Microsoft Office (Excel, PowerPoint, Word, Outlook) and other sales and marketing tools
  • A flexible approach to working hours, including occasional evenings and weekends

Desirable:

  • Experience delivering high-quality, relationship-centred care
  • Previous experience in a large social care setting
  • Leadership and management skills
  • A marketing or sales degree, or equivalent experience
Hartford Care

About Hartford Care

Hartford Care is an award-winning Care Provider of residential and nursing homes supporting older people and people who live with Dementia across the South of England.

Collectively, our backgrounds incorporate customer care at the highest level; health; education; finance; and social care and a thorough knowledge of the industry's regulatory authority.

Always working together, we ensure the knowledge and experience that emanates from our unique blend of talent and expertise is shared with our home managers and staff team.

Respect for our residents'​ privacy, dignity and individuality is at the heart of everything we do.

We firmly believe that every one of our residents has an absolute right to choose the way they live their lives.

Whatever their preferences, we do all we can to support our residents by providing them with the best possible environment in which to enjoy them.

Physical needs are carefully considered and, as such, we believe it is important to actively involve residents in their care to ensure they retain as much independence as possible.

We understand the vital importance of looking after the emotional and spiritual needs of both residents and their nearest and dearest.

We are proud that Hartford Care, established more than a century ago, remains a family-owned business and firmly believe our excellent reputation within the care industry has been achieved by remaining consistent with our values of creating caring communities.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Basingstoke, GB
Year Founded
Unknown
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