Job Description

Key Responsibilities:

• Return to intake inquiries and return phone calls, ensuring professional and compassionate experience for clients.
• Organize, scan, and manage incoming documents, maintaining accurate and confidential client records
• Forward emails and relevant information to appropriate staff in a timely manner
• Provide administrative support to the HSEAP team, including client-facing interactions when appropriate
• Assist with scheduling, data entry, and other administrative tasks related to the HSEAP program
• Perform other duties as assigned

What You Will Bring:

• Some post-secondary education, preferably in Social Services, Human Services, or a related field
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
• Strong interpersonal and communication skills
• Ability to prioritize tasks and work within changing deadlines
• Comfortable working with vulnerable populations, including Holocaust survivors and seniors
• Ability to maintain confidentiality regarding sensitive and proprietary information
• Proficiency in Russian is strongly preferred. Knowledge of Hebrew is considered an asset
• Comfortable working in-office where health and safety measures have been put in place

If you are interested in applying for this position, please submit your résumé and cover letter by visiting the Career Opportunities page at https://www.jfandcs.com/jobs.

Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds. Accommodations during all phases of the hire process will be made wherever possible. Please advise us if any accommodations are required.

We thank all applicants for their interest; however, only those considered for an interview will be contacted. To learn more about Jewish Family and Child Service, please visit: www.jfandcs.com | www.facebook.com/jfandcs