Lead members on all aspects of travel planning and make recommendations to improve customer satisfaction.
Lead the Holidays Coordinator in providing feedback on the Joury’s service provision and continually improve the travel experience.
Analyze clients’ specifications or wishes and suggests suitable travel packages or services
Determine clients’ needs and suggest suitable travel packages
Organize and assist with all travel arrangements from beginning to end, including tickets, accommodation, transportation and tours.
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation, etc.
Provide travelers with pertinent information and useful travel/holiday materials (guides, maps, event
programs etc.)
Make reservations (normal and interline) as per customer requirements, including visa enquiries and travel insurances, as applicable.
Prepare and uses promotional techniques and materials to sell itinerary tour packages
Handle unforeseen problems and complaints and determines eligibility for money returns
The candidate must be located in Qatar.
Knowledge of computer reservations systems, and e-travel.
Knowledge of key holiday destinations.
Knowledge of Microsoft Office Suite, including word, excel, PowerPoint, etc.
Knowledge of preparing tailored holidays packages and promotions.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus
Leadership
Resilience
Quality
Agility
AI Fluency
Reservation Management L2
Travel Packages L2
Travel Insurance L2
Visa Requirements L2
Airline Rules and Regulations L2
Bachelor's Degree in Tourism
Profesional degree in any related field or Business Administration
Power International Holding (PIH) is a diversified business conglomerate with global reach, structured into six core groups:
Energy, Concessions & Construction
Industries & Services
Telecommunication & Technology
Agriculture & Food Industries
Real Estate
Lifestyle: Hospitality, Entertainment & Catering
Our commitment to sustainable growth is reinforced by a structured approach to resource allocation and centralized functional support, enabling agility and continuous development across sectors. Each group operates with focused specialization while contributing to PIH’s overarching strategy of delivering long-term value.
Through a culture of excellence and collaboration, PIH harnesses the collective strength of its leadership teams, ensuring that each business flourishes while advancing economies and communities. This synergistic model allows PIH to maintain its distinctiveness as a group while driving sustained impact on both a local and global scale.
