JD mentioned below and grade to be M2/M3
1. Responsible for meeting Debit Card linked Fees Target by monitoring the overall fee income achievements and identifying process gaps in the charging ecosystem to plug leaks
2. Responsible for monitoring competition pricing strategies, benchmarking with global best practices and make necessary pricing revision
3. Responsible to identify new initiatives aiding to reductions of reversals and ensuring reasonable of fees
4. Complaint management and linked improvement in process to reduce complaints/aid front end handle complaints/identify issues/incorrectness in Fee application
5. Automation of Manual Process linked to fees application/calculation
6. Responsible for creating tools/Dashboards to track Fees/anomalies.
7. 100% & Timely Closure of Audit/Compliance points/Adherence to RBI guidelines
Key Requirement:
About Kotak Mahindra Group:
Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.
The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.
The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html
