Do you want to be a key player in building a world-class interior brand? Are you passionate about customer service and ready for an exciting challenge in one of the H&M HOME Concept Stores? Then you might be the one we are looking for!
At H&M Home, our purpose is to make it possible for many people to create a personal and modern space — a place to feel at home.
Our vision is to be a credible world-class interior brand, and here YOU have a very important role as a leader. We will reach our vision by being brave, daring to test ideas, learning from experiences and getting new insights.
In everything you do, our customers should always be top of mind. You have the vital role to create an outstanding and inspiring shopping experience for our customers every day.
H&M HOME Concept Store
Full Time Team Leader position - 35 Hours per week.
We require full availability to work from Monday to Sunday.
You must also be flexible to work from early mornings as well as working until late in the evenings.
As a Team Leader at H&M Home you have the important role to meet and inspire our customers in our Concept Stores every day.
As Team Leader, your responsibilities are divided into three parts: Customers, Colleagues and Procedures. Some of your responsibilities include:
A symbolic leader to support the management team in actioning the day to day operations of the store with the help of the Sales Advisors to ensure we deliver on the best customer experience for our guests everyday.
Using entrepreneurial spirit, you are responsible for the constant search for opportunities to increase the sales
You have knowledge about product handling and sales activities. By keeping it simple you learn and implement new information in a timely manner
You work according to the daily and weekly plan to secure sales goals, commercial focuses and customer service
Being cost-conscious you ensure great product care to be able to sell the products in their best condition
Ensure all areas of the sales floor and back of house are always clean and tidy
Ensure product availability through efficient product flow from delivery to stockroom to sales floor
Ensure all routines are followed at the cash & service desks to maximize sales and customer satisfaction
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
H&M Group's Moderation Policy:
Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world.
This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement
Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content.
We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at info@hm.com.
