Job Description

A Message to Spirit Airlines Team Members

The aviation industry lost something when Spirit Airlines ceased operations — a dedicated, hardworking community of professionals who showed up every day and kept flights moving. We haven't forgotten that.

We are a ground handling services company supporting multiple airline carriers, and we are actively looking to connect with former Spirit ground operations professionals. This is an evergreen posting — we are continuously accepting applications across the roles below.

If you're ready to put your skills back to work in a stable, team-oriented environment, we'd be honored to have you.

Open Positions

Ramp Supervisor | Lead the Ground. Own the Operation.

Key Responsibilities

What We're Looking For

• Direct ramp crews through safe, on-time aircraft turns
• Coach agents and enforce FOD, safety, and compliance standards
• Coordinate between airline clients, fueling, and ground crews
• Manage staffing, complete shift reports, and flag incidents

• Prior ramp supervisory or lead experience
• Solid knowledge of ground handling safety & W&B
• Strong communicator; thrives under pressure
• Flexible scheduling; valid license; airport badge eligible

Ramp Lead | The Backbone of Every Turnaround.

Key Responsibilities

What We're Looking For

• Direct agents during turns — marshaling, loading, positioning
• Coordinate with gate, fueling, and flight crew for on-time push
• Conduct safety briefings and monitor bag counts and load plans
• Report equipment issues and irregularities to supervisor

• Hands-on ramp experience at a commercial airport
• Comfortable directing a crew in a live, fast-paced environment
• Proficient with GSE: belt loaders, tugs, lavatory/water carts
• Able to lift 70 lbs.; available for all shifts and holidays

Baggage Service Office (BSO) Agent | Turning Stressful Moments Into Positive Ones.

Key Responsibilities

What We're Looking For

• Assist passengers with delayed, damaged, or missing baggage
• File and manage WorldTracer claims through resolution
• Coordinate cross-station recovery and issue interim expenses
• Proactively communicate updates and de-escalate frustrations

• BSO, airline, or customer-facing service background
• WorldTracer experience a strong plus
• Calm, empathetic, and detail-oriented under pressure
• Strong written and verbal communication skills

Operations Agent — Turn Coordinator | The Conductor of Every On-Time Departure.

Key Responsibilities

What We're Looking For

• Coordinate all ground services through aircraft turns
• Serve as central comm hub between ramp, gate, fuel, and crew
• Monitor flight status and adjust resources in real time
• Complete turn packages, W&B docs, and pre-departure checks

• Experience in a turn coordinator or ops agent role
• Strong grasp of airline ground time and departure flow
• Skilled with ops software, flight tools, and radio comms
• Decisive and composed during irregular operations

Passenger Service Agent | The First Face. The Last Impression.

Key Responsibilities

What We're Looking For

• Check in passengers and process boarding, upgrades, and rebooking
• Manage gate operations and coordinate with ramp on departure
• Support passengers with special needs and accessibility requests
• Represent client airlines with professionalism and care

• Prior PSA or airline customer service experience preferred
• Excellent communicator with a genuine customer-first mindset
• Comfortable standing for full shifts; available for varied hours
• Able to obtain and maintain airport security credentials

Ramp Manager on Duty (MOD) | The Leader the Station Turns to When It Counts.

Key Responsibilities

What We're Looking For

• Provide real-time oversight across all ground functions per shift
• Serve as escalation point for safety, service, and IROPS response
• Manage staffing, equipment readiness, and client communications
• Brief/debrief supervisors and complete end-of-shift documentation

• Prior MOD, Duty Manager, or equivalent ops leadership experience
• Proven ability to lead large teams in dynamic environments
• Deep knowledge of ground handling standards and safety regs
• Strong client-facing communication and reporting skills

Ready to Land Your Next Role?

Apply today. Your experience speaks for itself — and we're listening.

We welcome applications on an ongoing basis. Former Spirit Airlines employees are strongly encouraged to apply.