Managers
Hire Manager
Plant & Tools - Management
Hire Manager
Permanent Full Time
United Kingdom, Midlands, Birmingham HS2
1
45.00
We're looking for a proactive and driven Hire Manager to lead the day to day operation of the Hire Desk within our busy Plant & Tool division. If you thrive in a fast paced environment, enjoy developing teams, and want to play a key role in driving performance and revenue, this could be the next step in your career.
As Hire Manager, you'll take ownership of hire desk operations, leading a team of Hire & Sales Co ordinators and Drivers to deliver safe, efficient, and customer focused service. You'll balance operational control with commercial focus, ensuring high standards of compliance, administration, and sales performance across the depot.
What You'll Be Doing
• Leading and managing the day to day operation of the Hire Desk and Transport function
• Allocating, prioritising, and overseeing workloads for Hire & Sales Co ordinators and Drivers
• Recruiting, motivating, coaching, and developing team members to achieve high performance
• Ensuring adequate staffing cover, including holidays, absence, and weekend attendance
• Driving add on sales performance through proactive promotion of consumables and accessories
• Overseeing stock control of consumables and resale items to meet demand
• Ensuring accurate processing of on hires, off hires, exchanges, and transport activity
• Monitoring delivery and collection performance to meet customer timescales
• Reviewing reports, customer queries, and administrative issues, taking corrective action where required
What You'll Bring
We're looking for a confident leader with strong operational and commercial awareness, including:
• Proven experience managing a hire desk, transport operation, or similar customer facing team
• Strong people management skills with the ability to coach and develop others
• Commercial focus with experience driving revenue and add on sales
• Excellent organisational skills and attention to detail
• Ability to manage multiple priorities and perform under pressure
You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.
As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:
• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long-term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you – from generous holidays to Life Assurance and Health & Wellness Support
If you're ready to lead from the front and make a real impact, we'd love to hear from you. Upload your CV and complete our short application, we'll take it from there.
We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
GAP Hire Solutions is the UK’s largest independent equipment rental company, hiring out an extensive range of equipment to industries including construction, utilities, civil engineering and events.
In recent years, GAP has focused on a diversification strategy that has seen the company grow from its traditional Plant & Tool hire roots to a multi-service offering with ten divisions, providing customers with a complete hire solution. The company now has almost 200 locations and employs more than 2,000 employees throughout the UK.
GAP’s ten divisions comprise Plant Hire, Tool Hire, Lifting & TIC, Non-Mechanical, Trenching & Shoring, Survey & Safety Hire, Pump Services, Welfare Services, Tanker Services & Event Services. GAP also offers our customers additional services such as their Test, Inspect and Certify (TIC) service where our engineers test and inspect all lifting equipment to ensure compliance and safety, even if it has not been hired from GAP. Additionally, through their GAP one facility, a specialised team offers bespoke managed services suited to individual customer needs.
GAP was established in 1969 by Gordon Anderson and the company is still family-owned and run by his sons Douglas and Iain. GAP’s aim is simple – to make our customers lives easier by providing market-leading equipment and exceptional service. With values such as trust, integrity and honesty underpinning our nationwide operations, the third generation of the family is now involved in the business.
GAP’s vision is to be the UK’s most innovative hire solutions provider, with a focus on reducing our environmental impact on the world. This means GAP invests heavily in innovative eco-products and green technologies. GAP proactively works with our suppliers to develop greener products, advise our customers on best practice and implement environmentally friendly processes.
