Under the oversight of the HIM Director and HIM Manager, the HIM Technician is responsible for facilitating the accurate and timely preparation, scanning, indexing, processing, analyzing, and retention of medical record documents within Meditech and offsite storage in accordance with established policies, procedures, Medical Staff Rules & Regulations and Bylaws, HIPAA regulations, and Joint Commission standards. This can include processing paper medical records (due to hybrid medical records), scanning and imaging of medical records, conducting deficiency analysis, processing release of information or patient portal requests, managing the legal birth certificate, fetal demise, and paternity process as required by TN Department of Health Vital Records and Statistics State law, maintaining record retention requirements per HIPAA and TN State law, and providing support for special projects as assigned.
The HIM Technician must be able to collaborate in a positive and productive manner with the health care clinicians, health care providers, HIM team, Quality team, Revenue Cycle team, HR, Marketing, IT, Risk Manager/Compliance Officer, and the hospital administrative and leadership teams. Ability to adapt to changes in the workload and work functions, to work independently, and to effectively prioritize work assignments is critical. Adherence to TN State requirements, Joint Commission requirements, CMS, and HIPAA regulations is mandatory.
The HIM Technician may be responsible for ensuring accurate and timely documentation and processing of birth certificates, fetal demise, and paternities as required by State law by the TN Department of Health, Vital Records and Statistics. The HIM Tech/Birth Registrar must be detail oriented and must collect patient information and process birth certificates, fetal demise, and paternity information in a timely and accurate manner. Excellent customer service skills are critical in this role due to the constant in-person, face-to-face interactions with the patients (biological moms), biological fathers, husbands/wives, and other friends and family member interactions that take place. The interactions must remain positive, respectful, confidential, and professional no matter what the customers' ethnicity, religion, sexual orientation, or socioeconomic background is. The Birth Registrar will maintain a Notary-Public in Williamson County for the purposes of notarizing paternities. This position is responsible for retrieving paper medical record documents from hospital patient care areas and preparing them for transit to the HIM Department for further processing.
The HIM Technician may be responsible for ensuring accurate and timely processing of paper medical record documentation is completed based off established policies, procedures, Medical Staff Rules & Regulations and Bylaws, CMS, HIPAA regulations, and Joint Commission standards. This involves ensuring each page contains the required patient identification, that all pages have staples and paper clips removed, that all images in Meditech are as clear as possible (and scanned in color if required), that all images are released or indexed into Meditech timely based on department established guidelines, and that all errors are corrected timely.
The HIM Technician may be responsible for ensuring accurate and timely analysis of electronic medical record documentation is completed based off established policies, procedures, Medical Staff Rules & Regulations and Bylaws, CMS, HIPAA regulations, and Joint Commission standards. This involves checking the prep/scan/indexing of other HIM co-workers and communicating any errors or oversights to them and the HIM management team as needed for re-education purposes.
The HIM Technician may be responsible for processing release of information or patient portal requests. These must be processed based on HIPAA regulations and established policies and procedures. Excellent customer service skills are critical in this role due to the in-person, face-to-face interactions with the customers that take place. The interactions must remain positive, respectful, and professional no matter what the customers' ethnicity, religion, sexual orientation, or socioeconomic background is.
Other duties as assigned.
Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,500 employees across more than 30 locations and more than 860 physicians and advanced care practitioners offering exceptional healthcare across 60-plus specialties and subspecialties close to home. The flagship facility, Williamson Medical Center, a 337-bed facility which recently opened its new Boyer-Bryan West Tower, offers extensive women's services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and distinct comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, The Turner-Dugas Breast Health Center, Monroe Carell Jr. Children's Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. Learn more about our many specialized services at WilliamsonHealth.org.
Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.
We are passionate about the care we offer and also our standards of performance which include compassion, respect, accountability and safety -- toward our patients and also toward our colleagues. We're looking for talented, caring, and mission-minded professionals who view their career in healthcare as more than just a paycheck, but as a true calling. We are proud of our unique culture that balances doing what we love, working alongside a supportive team, and maintaining a good quality of life - all while making a difference no matter your department or position.
Franklin sits in the heart of Williamson County, which has the top-rated school system in the state, a plethora of parks and green spaces, fabulous restaurants, a rich traditional of hospitality, and of course, world-class healthcare. Various publications have showered Franklin with such accolades as one of the "Best Southern Towns," "Best Place to Live," "Top 10 Community for Job Growth," and "Top 50 Cities to Start a Small Business."
From our award-winning hospital, Williamson Medical Center, to state-of-the-art cardiology services, premier orthopaedics, extensive women’s services, multiple physician practices, comprehensive emergency services and more, exceptional care is here.
