Job Description

At e4health, we Empower Better Health. The e4health Team is on a relentless mission to care for those teams who care for others. We bring our passion, ingenuity, and expertise to every engagement. In joining our Team, we want your help to provide our customers with powerful solutions in the pursuit of quality, integrity, clinical and financial value across healthcare.

Our People make the difference. Serving more than 400 hospitals and health systems nationwide for nearly two decades, e4health provides solutions to tackle the toughest problems in healthcare with unmatched technology, mid-revenue cycle, and operational expertise. e4health solutions streamline clinical, financial, and health information data and workflows, optimize coding, quality, and clinical documentation integrity processes, and address health IT operational challenges to deliver material results for healthcare organizations across the country. Learn more about us at www.e4.health.

HIM Scanning & Indexing Analyst

Position Summary

The HIM Scanning & Indexing Analyst is responsible for supporting Health Information Management (HIM) scanning, document imaging, indexing, and electronic medical record workflows. This role will ensure that clinical and administrative documentation is accurately scanned, indexed, quality-checked, and made available in the appropriate patient record.

The ideal candidate will have hands-on experience with HIM scanning and indexing workflows within a hospital or health system environment. Cerner experience is strongly preferred, particularly experience working with document imaging, medical record systems, and HIM workflows.

Key Responsibilities

• Perform and support scanning, indexing, and document management activities within the HIM department.
• Accurately scan paper and electronic documents into the appropriate electronic medical record.
• Index documents using appropriate patient identifiers, document types, encounter information, dates, and other required metadata.
• Perform quality assurance checks to ensure documents are legible, complete, correctly indexed, and associated with the correct patient record.
• Identify and resolve scanning, indexing, and document-quality issues.
• Research and correct incorrectly indexed, misfiled, duplicate, or incomplete documentation.
• Work with HIM staff and clinical/business teams to resolve document management and medical record issues.
• Follow established HIM policies, procedures, and regulatory requirements related to medical record documentation and patient information.
• Assist with scanning/indexing backlogs, document reconciliation, and remediation activities as needed.
• Support conversion, migration, or system implementation activities involving scanned documents and historical medical records.
• Assist with testing and validation of scanning and indexing workflows when new systems, applications, or processes are introduced.
• Maintain a high level of accuracy while processing large volumes of medical record documentation.
• Protect patient confidentiality and comply with HIPAA and organizational privacy and security requirements.

Requirements

Required Qualifications

• Previous hands-on experience with HIM scanning and indexing is required.
• Experience working in a hospital, health system, medical records, or HIM environment.
• Demonstrated understanding of medical record document types, indexing standards, and electronic document workflows.
• Experience performing document quality control and resolving indexing errors.
• Strong attention to detail and ability to accurately process high volumes of documentation.
• Understanding of HIPAA, patient privacy, and medical record confidentiality.
• Strong organizational, analytical, and problem-solving skills.
• Ability to work independently as well as collaboratively with HIM, clinical, and IT teams.

Preferred Qualifications

• Experience with Cerner Millennium and/or Cerner electronic medical record workflows.
• Experience with document imaging/scanning applications such as OnBase, Hyland, ImageNow/Perceptive Content, or similar platforms.
• Familiarity with MPI/patient identification and medical record reconciliation.
• Previous experience supporting HIM system upgrades or workflow optimization.
• RHIT, RHIA, or other HIM-related certification is a plus.

Additional information

401(k) ELIGIBILITY

e4health offers a retirement benefits package including 401(k) with company match.

• Full-time employees will be eligible to contribute to a 401(k)-retirement account after successfully completing 90 days of employment.
• Part-time employees will be eligible to contribute to a 401(k)-retirement account after completing 250 hours of worktime.

The items listed below pertain to Full-Time Employees/Consultants only:

BENEFITS:

We offer an excellent salary, full benefits package including 401(k) with company match, medical, dental, vision, life, short/long term disability insurance, and PTO policy.

PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS:

Sitting, talking, hearing and near vision are required over 90% of the time. Feeling is required over 90% of the time and reaching is required about 50% of the time. The ability to travel to field sites may be required up to 15% of the time.

WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS:

Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations.

PAY RANGE

Pay range for this position is negotiable

e4health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

At our organization, we believe in the principles of pay transparency to foster a fair and equitable workplace for all employees. In alignment with this commitment, we openly communicate salary ranges, bonus structures, and additional financial benefits associated with each position. We believe that transparency in compensation not only promotes trust and accountability but also helps mitigate wage gaps and biases. By providing clear and comprehensive information about compensation in our job descriptions, we aim to create a transparent and inclusive environment where all employees feel valued and respected. Join us in building a culture of fairness and transparency as we strive for excellence together.