Job Description

Software Engineering Senior Analyst – Release Management & Experience

-Tari Tapen, A Aditya Sharma

Excited to grow your career?

Cigna, a leading Health Services company, is looking for exceptional software engineers to join our dynamic team in the Software Engineering Excellence organization. This role will support and advance new and innovative solutions to streamline the end-to-end process of code deployments while adhering to necessary controls.

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think this position is right for you, we encourage you to apply!

Our people make all the difference in our success.

(Maximum 7 Years of Experience)

Software Engineering Senior Analyst – Release Management

As a Software Engineering Senior Analyst– Release Management, you will be responsible for optimizing the release lifecycle of enterprise applications. This role requires strong expertise in Release and Change Management processes, automation, and cloud technologies, along with a good experience in analyzing trends and ensuring compliance. The ideal candidate will have a solid technical background, experience with software reliability, and a good understanding of regulatory controls in healthcare IT.

Responsibilities:

• Analyze change and tool metrics to identify trends and automation opportunities for release process improvement.
• Develop models, procedures, and monitoring strategies within Release and Change Management scope.
• Apply End-to-End Release and Change Management frameworks (including ITIL, SOX, and SOC1 Controls).
• Utilize systems analysis skills in an Agile environment to ensure smooth and efficient software releases.
• Participate in daily team standups, providing updates on release challenges and backlog items.
• Work closely with development, QA, and DevOps teams to streamline deployment processes and minimize risks.
• Collaborate on software reliability improvements using Failure Modes and Effects Analysis (FMEA).
• Implement AI-driven solutions to enhance automation in release management.
• Leverage AWS and OpenShift cloud platforms for deployment scalability and efficiency.
• Ensure compliance with regulatory and security policies while maintaining accurate release documentation.

Skills & Preferred Qualifications:

• Strong understanding of Release and Change Management frameworks and ITIL processes.
• Strong Experience in Python and DevOps Practices.
• Hands-on experience with cloud platforms like AWS and OpenShift.
• Exposure to Java, Java Spring Boot, React JS, with experience in JSON. – Good to have
• Exposure to AI technologies and their application in software automation. – Good to have
• Familiarity with SOX, SOC1 compliance, and IT controls for regulated environments.
• Knowledge of healthcare business processes and industry-specific compliance requirements. – Good to have
• Understanding of FMEA and software reliability concepts.
• Strong analytical, problem-solving, and process improvement skills.
• Excellent communication and collaboration abilities to work effectively across teams.

Required Experience & Education:

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• 7 to 10 years of experience in software development, release management, or change management.
• Prior experience in healthcare IT is a strong plus.
• Hands-on experience working in an Agile development environment.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.