Job Description

Position

Join our team and grow your career with us.

We are a dynamic Site ReliabilityEngineering(SRE) team focused on improving the reliability and performance of data and analytics platforms.We'relooking for a hands-on technologist with 3+ years of experience in application delivery or IT operations, eager to apply development skills to enhance system resilience and efficiency. You will be engaged in support activities with our Databricks enterprise platform,assistingusers and troubleshooting Production issues with ETL pipelines.

As part of our mission to modernize IT operations,you'llcontribute to automation efforts, reduce toil, and help build tools that provide early detection of issues across critical data pipelines. You will have the opportunity to explore and contribute to AI-driven projectinitiativesproactively improving the operational effectiveness and service reliability of our IT assets.

If you are passionate about continuous improvement, enjoy solving complex problems, and want to be a member of a forward-thinking team, consider being a part of Cigna's future by joining our team.

Responsibilities

• Develop andmaintainautomation scripts to enhance operational strategy

• Manage performance monitoring across our assets to ensure proper measuring, reporting, andalerting onanomalies and incidents

• Collaborate with engineering and application delivery teamsin developing and testing automation of repetitive, manual efforts

• Contribute to continuous improvement initiatives across the SRE practice

• Contribute to team projects improving our operational strategy through AI integration

• Track and document repeated incidents toeliminaterecurring problems

• Support of our Databricks user base and critical ETL pipelines

Qualifications

Required Skills

• Strong skills in troubleshooting and documentation of operational procedures

• Strong problem-solving skills

• Experience with Agilemethodology

• A desire to learn and grow your experience

• Good communications skills

RequiredExperience 

• Bachelor’s degree or equivalent experience

• 11-13years of experience as a Developer and exposed toDistributedSystems and Operational roles.

• 7+yearsSQL experience.

• Experiencein ETL technologies (Informatica/DataStage) and Oracle is a big plus

• Experience with Data warehousing concepts

• Experience with scripting and automation using Python

• Experience with Shellscripting

• Familiarity with SQL, Spark,Pysparkand working with Cloud Based data platforms like Databricks

• Hands on experiences in some AWS technologies like – Cloud Watch, Step Functions, Lambda, Glue, EC2, DynamoDB, SQS, ECS/EKS, Elastic Search, Elastic Cache, Airflow to name a few
  Understanding of version control systems and experience usingGitlab/Github

• Understanding of Development Operationsand Software Development Lifecycle

• Understanding of ticketing systemslikeServiceNow

• Excellent problem-solving skills and attention to details

Location & Hours of Work

• Full-time position, working40 hoursper week. Expected overlap with US hours as appropriate

• Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.