Job Description

ABOUT EVERNORTH:

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t.

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Chargeback – Manager

& Key Responsibilities

The primary focus of this position is to Lead the team and provide Supervisory support to the chargeback admin team. This role is responsible for ensuring operational excellence, delivering data-driven insights, and driving strategic financial initiatives that align with business goals.

• Working knowledge of Accounts Receivable processes in a B2B environment
• Accurately compile and process vendor payments and adjustments against open Accounts Receivable
• Manage cash and adjustment tracking logs
• Identify and correct inaccurate payment or adjustment submissions
• Collection of aged items
• Prepare End of Month and other finance reports.
• Works collaboratively on projects to identify solutions and process improvements
• Other duties as assigned

Leadership Competencies

• Lead and manage a team performing chargeback and Cash posting tasks that include reviewing the activities and ensuring timely and high-quality execution.
• Partner with business/functional leaders to deliver actionable insights that inform investment and resource allocation decisions.
• Identify and implement process optimization strategies while maintaining operational stability.
• Collaborate with cross-functional teams to align team objectives with broader business goals.
• Mentor junior analysts, fostering a culture of continuous improvement and analytical excellence.

Skills & Competencies

• Knowledge of supplier contracts and chargeback processes preferred
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to manage timelines and meet vendor specific deadlines
• Experience analyzing data
• Advanced Excel skills and the Advanced Excel skills, including VLookup, Lookup formulas and creation of pivot tables
• Modern ERP Software (SAP and Oracle) experience required (Exposure to SAP Vistex / Oracle ChRM (Channel Revenue Management) would be an added advantage)
• Knowledge of Microsoft Office products
• Proven ability to lead cross-functional initiatives and drive strategic outcomes.
• Proven ability to lead teams effectively and providing thought leadership as subject matter expertise.
• Strong organizational skills and attention to detail.

Education & Experience

• Bachelor’s degree in finance or a related field (master’s degree or MBA Finance preferred)
• 11 to 13 years of experience processing cash and adjustments in B2B in manufacturing or distribution environment
• 5+ years of relevant working experience around audit controls

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.