Employment Process Group

Highly-visible Warehouse Product Support Assistant

Employment Process Group  •  Elgin, IL (Onsite)  •  10 days ago
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Job Description

Product Support Assistant

Company: Growing Privately Held Logistics & Distribution Organization
Location: Chicagoland Area (On-site)
Type: Full-Time
Compensation: Competitive hourly pay + benefits + long-term growth potential

About the Company

This growing privately held organization specializes in operational logistics, inventory management, and product distribution support. The company is focused on maintaining efficient operational processes, accurate inventory control, and timely product fulfillment while continuing to expand its distribution and support capabilities throughout the Chicagoland area.

About the Role

As a Product Support Assistant, you will play a critical role in supporting daily operational activities across inventory coordination, shipping logistics, product assembly, and quality control. This position is essential to ensuring operational efficiency, inventory accuracy, and timely fulfillment for customers and distribution partners.

This role offers a blend of hands-on warehouse activity and administrative coordination, making it ideal for someone who thrives in a fast-paced, process-driven environment with opportunities for long-term growth.

Key Responsibilities


  • Process customer orders and prepare outbound shipments

  • Maintain inventory accuracy and assist with stock organization

  • Perform product builds, assembly tasks, and stock replenishment

  • Conduct quality control inspections and identify discrepancies

  • Coordinate shipping and logistics activities to support timely fulfillment

  • Communicate operational delays, inventory issues, or fulfillment concerns to leadership

  • Support structured inventory planning and forecasting processes

  • Maintain organized workspaces and contribute to overall operational efficiency

Requirements


  • 1+ year of warehouse, logistics, or inventory support experience preferred

  • Strong organizational and communication skills

  • Ability to lift up to 50 lbs

  • Experience with shipping systems or inventory management software preferred

  • Ability to work effectively in both hands-on and administrative environments

  • Detail-oriented with a focus on accuracy and process consistency

What We Offer


  • Competitive hourly compensation

  • Full benefits package

  • Stable Monday–Friday schedule with no weekends

  • Opportunity for long-term growth and advancement

  • Collaborative operational environment with direct impact on business performance

  • Exposure to inventory coordination, logistics operations, and quality control processes

  • Established and growing company with structured operational systems
Employment Process Group

About Employment Process Group

At Employment Process Group we only bring the highest class talent into your recruiting pool. We provide transparent and tested candidate-sourcing solutions that adapt to an ever-changing labor market.

Our two decades of experience have provided us with the required insight to fill even the most niche positions. Harness the fluidity in the workforce and build your dream team with our help.

Using a sophisticated blend of technology and rigorous phone screening EPG provides prompt, high-quality results. Our transparent processes allow you to track the progress and the candidates being considered bring tangible results to the hiring equation. All prospects that we bring to the table are those that will transition into your open roles. You and your team have more important things to do than putting a dozen or more candidates through their paces before making a final hiring decision.

Get in touch with us to see who we can put you in touch with.

Please let us know how we can enable your organization's expansion.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Chicago, IL
Year Founded
2003
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