Job Description

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Our Apple Education team helps institutions transform their teaching and learning environments while growing top-line revenue for Apple. To realize this goal, we gain a deep understanding of the education sectors we engage with—at all levels from strategic to tactical. We create a vision that inspires educators to transform their classrooms and campuses using Apple products. We collaborate closely with internal and external partners to create plans for solutions and new use cases, and then we help drive execution of the solution.

As a Higher Education Inside Sales Account Executive, you will influence our education customers to expand their use of Apple products through direct selling engagements. You will be responsible for driving sales growth in an assigned territory of accounts. As you expand Apple’s footprint in Education, you will partner across various internal teams to maintain sales, grow revenue, and provide an amazing customer experience to transform the way people teach, learn, and work.

Description

In this role, you will:

• Present Apple’s value proposition, total cost of ownership (TCO), and solutions for our Education customers.
• Generate demand to offers, events, and products through stringent outreach campaigns.
• Provide outreach to customer sets with specific calls to action that could include, not limited to, introducing or updating customers on Apple solutions, driving awareness on funding for technology initiatives, and own next steps with customer such as completing an order, attending an event, or meeting with a field counterpart.
• Exhibit the highest level of integrity, honesty, and accountability. Become a trusted advisor for your customers and trusted teammate to your peers.
• Collaborate with Customer Success Specialists to quickly and effectively provide a resolution path to the customers; know when to engage cross-functional partners for support.
• Maintain deep expertise on Apple products and solutions.
• Articulate Apple Education’s product strategy as well as Apple's value proposition and leadership messages.
• Identify and build sales opportunities and projects to increase sales or Apple footprint in accounts.
• Provide timely and accurate pipeline and forecast information, administrative data, and sales activity reporting with field team counterparts in order to achieve all goals defined by management for accounts, revenue, units, and line-of-business.
• Drive quarterly and yearly unit and revenue sales growth.

Preferred Qualifications

Background working with channel partners and/or supporting multiple routes to market is highly preferred

Expertise and understanding of the Higher Education vertical is a plus

Curiosity for continuous learning and eagerness to share knowledge with others

Outstanding customer focus

Excellent communication and presentation skills

Ability to educate, inspire, and influence others with a sense of urgency

Strong relationship building and collaboration skills; Ability to build and maintain relationships internally and externally and partner cross-functionally with key Education stakeholders and internal partners.

Strong self motivation with the ability to cut through ambiguity and thrive independently in a fast-paced, constantly changing environment

Minimum Qualifications

3+ years of experience in an inside sales, business development, or similar function

Experience in technology sales, solution based selling, or related role is required

Passion for education, Apple technology, and the customer experience

Bachelor’s degree or equivalent experience