Join the City of Chattanooga Team
Chattanooga, a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennessee River and surrounded by the foothills of the Appalachian Mountains, we are a hub of outdoor adventure and innovation. Home to the University of Tennessee at Chattanooga (UTC) and Chattanooga State Community College, our city blends a rich industrial history with a tech-forward future—famously powered by the nation’s first community-wide "Gig" fiber-optic network. The City of Chattanooga was also recently designated as a "National Park City,” the first of its kind in the United States.
As a City, we are powered by a dedicated workforce of approximately 2,600 employees committed to excellence in public service and making Chattanooga the best community in the country. Our team ensures our city thrives through a wide range of municipal services, including:
The City of Chattanooga’s workforce is the heartbeat of our community. We don't just offer jobs; we offer careers with purpose: making Chattanooga the best city in America. We are committed to being the premier employer of choice in Southeast Tennessee by providing:
In Chattanooga, "work-life balance" means you can finish your shift and be at a trailhead or on the water before the sun sets.
Our mission is to work together to build a safe, vibrant, and sustainable city for all Chattanoogans. To do that, it takes a team of skilled and passionate individuals. So, if you’d like to call Chattanooga home – or maybe you already do! – and want to further your career through meaningful work that makes a true impact where you live, we’d love to talk to you.
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Salary: $50,000 annually
Work Hours: Monday – Friday, 8:30 A.M. – 5:00 P.M. (EST)
*Hours may vary due to work assignments or projects.*
Work Location: 5705 Uptain Road, Ste. A, Chattanooga, TN
FLSA Status: This is a Non-Exempt, three (3) year *Grant-Funded* position.
Department: Mayor Family Justice Center
CLASSIFICATION SUMMARY:
The High-Risk Intervention Team (HRIT) Service Specialist provides comprehensive trauma-informed advocacy, crisis intervention, court accompaniment, and lethality assessment follow-up to survivors of domestic violence, sexual assault, stalking, elder abuse, and human trafficking within Hamilton and Marion Counties. Funded through a three-year federal Office on Violence Against Women (OVW) grant, this role supports the High-Risk Intervention and Safety Initiative by collaborating closely with law enforcement, prosecutors, healthcare providers, and community stakeholders to enhance survivor safety and offender accountability. Operating across the Family Justice Center (FJC), HRIT, and court systems, the position also drives coordinated community responses through multidisciplinary case coordination, public outreach, training, and grant implementation activities. Continued employment beyond the initial three-year grant period is dependent upon program performance and the availability of future funding.
SERIES LEVEL:
The HRIT Service Specialist is a stand-alone position.
ESSENTIAL FUNCTIONS: (The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
Provide trauma-informed advocacy, support, crisis intervention, and navigation services to survivors of domestic violence, sexual assault, stalking, elder abuse, human trafficking, and related crimes.
Conduct follow-up within required timeframes for Lethality Assessment Program (LAP) referrals and coordinate services for high-risk survivors.
Assist survivors with safety planning, needs/risk assessments, referrals, and ongoing support services.
Provide court accompaniment and advocacy in Hamilton County, Marion County, and surrounding jurisdictions as assigned.
Assist survivors with information and access related to Orders of Protection, criminal justice processes, custody concerns, legal referrals, housing resources, counseling, healthcare, and other community services.
Participate in HRIT meetings, multidisciplinary case coordination, and coordinated community response (CCR) activities.
Review referrals, prepare case summaries, document follow-up activities, and identify high-risk indicators for coordinated intervention efforts.
Build and maintain collaborative working relationships with law enforcement, courts, legal partners, prosecutors, healthcare providers, social service agencies, and community organizations.
Conduct outreach and assist with training, education, awareness, and prevention activities related to domestic violence, trauma-informed care, lethality assessment, and coordinated response efforts.
Maintain confidential client records and comply with all applicable federal, state, local, and OVW confidentiality requirements.
Enter, maintain, and track information in applicable databases and electronic systems.
Assist with grant-related data collection, reporting, outcome tracking, and evaluation activities.
Support implementation of OVW grant goals, objectives, timelines, and deliverables.
Assist with supervision, coordination, and support of interns, volunteers, and assigned personnel as needed.
Serve as backup support for the FJC Navigator Team as assigned.
Attend meetings, trainings, conferences, court proceedings, and community events as required.
Travel throughout Hamilton County and surrounding counties in support of outreach, court advocacy, training, and coordinated response activities.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other duties as assigned.
DEPARTMENT SPECIFIC DUTIES (if any):
None
MINIMUM QUALIFICATIONS:
Bachelor’s Degree in Social Work, Human Services, Criminal Justice, Psychology, Sociology, or related field with experience working with victims of domestic violence, sexual assault, human trafficking, child abuse, elder abuse, or related populations; or any combination of education, training, and experience sufficient to perform the essential functions of the position.
LICENSING AND CERTIFICATIONS:
Valid Driver’s License
Bilingual in Spanish and English preferred.
KNOWLEDGE AND SKILLS:
Knowledge of the Family Justice Center model and coordinated community response frameworks. Knowledge of domestic violence, sexual assault, stalking, strangulation, trauma, and victimization dynamics. Knowledge of trauma-informed care, confidentiality, and survivor-centered practices. Knowledge of criminal justice systems, court processes, and victim rights. Knowledge of community resources and referral systems. Knowledge of applicable federal, state, and local laws, regulations, policies, and OVW requirements.
Skill in crisis intervention and survivor advocacy. Skill in safety planning and client engagement. Skill in building collaborative professional relationships. Skill in public speaking, outreach, and training support.
Ability to work effectively in a fast-paced, multidisciplinary environment. Ability to respond appropriately to individuals experiencing trauma and crisis. Ability to maintain confidentiality and professional boundaries. Ability to communicate effectively with diverse populations and systems partners. Ability to exercise sound judgment and professionalism under pressure.
PHYSICAL DEMANDS:
Positions in this class typically require fingering, grasping, talking, hearing, seeing, and repetitive motions.
WORK ENVIRONMENT:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
SPECIAL REQUIREMENTS:
Safety Sensitive: YES
Child Sensitive: YES
Dept of Transportation (CDL): NO
SUPPLEMENTAL INFORMATION:
This position requires pre-employment screening(s) that include: background check / drug screening / fingerprinting.
The City of Chattanooga, Tennessee, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.
KNV 7/13/2026
260565 KS/KM
Chattanooga, the 4th largest city in the state, is located in Southeast Tennessee near the border of Georgia at the junction of four interstate highways. The city has received national recognition for the renaissance of its beautiful downtown and redevelopment of its riverfront. The city boasts the most productive affordable housing program in the nation, and is notable for leveraging development funds through effective public/private partnerships, with significant civic involvement on the part of private foundations. Chattanooga was one of the first US cities to effectively use a citizen visioning process to set specific long-range goals to enrich the lives of residents and visitors.
