Job Description

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The ESS Operations Supervisor position is responsible for overseeing LGES ESS and Enclosure operational administration, including financial transaction management and month-end closing activities, coordinating customer and carrier account administration, and ensuring contract processing and compliance requirements are completed accurately and timely. The role supports operational continuity through account monitoring, aging management, and cross-functional coordination with internal and external stakeholders. Success in this role requires strong knowledge of accounts receivable and accounts payable processes, operational administration, contract management, data accuracy, problem-solving, and stakeholder communication.

Responsibilities

• Oversee all administrative and operational support activities for LGES ESS and Enclosure operations to ensure efficient and compliant business execution.
• Manage monthly AR/AP closing activities, including reconciliation, verification, and coordination with finance stakeholders to ensure accurate financial reporting.
• Monitor accounts receivable and accounts payable transactions, ensuring timely processing, issue resolution, and adherence to company policies.
• Administer AR/AP aging reports and drive collection, follow-up, and resolution activities to maintain healthy account status and minimize outstanding balances.
• Review and maintain customer account records, ensuring data accuracy, proper system setup, and compliance with organizational requirements.
• Coordinate carrier code registration activities and ensure all required documentation and system entries are completed accurately and on schedule.
• Manage customer code registration processes, supporting business operations through timely account establishment and maintenance.
• Prepare, submit, track, and maintain operational contracts and supporting documentation in accordance with company procedures and customer requirements.
• Monitor account activity and business transactions to identify discrepancies, operational risks, or process issues and implement corrective actions.
• Coordinate with customers, carriers, vendors, finance teams, and internal stakeholders to resolve operational and administrative issues.
• Develop and maintain operational records, reports, and documentation supporting financial, customer, and contract management activities.
• Supervise daily workflow and administrative activities within the assigned function, ensuring tasks are completed accurately and within established timelines.
• Support process improvement initiatives to enhance operational efficiency, reporting accuracy, and administrative controls.
• Assist with audits, compliance reviews, and management requests by providing required documentation and operational data.
• Provide training and guidance on operational procedures, account administration processes, and documentation requirements.

Compensation Range

$69,641 - $78,522 per year (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Knowledge of accounts receivable and accounts payable processes.
• Ability to collaborate effectively with customers, carriers, vendors, and internal stakeholders.
• Proficiency with ERP systems, Microsoft Excel, and business reporting tools.
• Strong verbal and written communication skills and strong organizational and prioritization skills.
• Knowledge of month-end closing procedures and financial transaction reconciliation.
• Ability to analyze AR/AP aging reports and identify account issues.

Education & Experience

Required Qualifications

• HS Diploma/G.E.D.
• 5-8 years of related experience
• 1-3 management/supervisory experience

Preferred Qualifications

• Bachelor’s Degree
• 6-9 years of related experience

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk
• Carry/lift up to 20 pounds

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position will be located in Duluth, GA
• Office will be relocating to Atlanta, GA (Buckhead area) in early fall.

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.