About the role
We seek a visionary leader with an entrepreneurial spirit to elevate Chanel’s Watches and FineJewelrydivision. As a steward of timeless elegance, you will orchestrate the growth of our high-end business while cultivating profound relationships withclient Your strategic acumen and passion for excellence will shape the future of luxury,drivingcategory innovation and mentoring a team to deliver unparalleled client experiences.
Whatimpactyou can create at Chanel
Serve as a high-end business partner, fostering sales growth, nurturing client relationships, and delivering insightful boutique performance reports.
Demonstrateexpertisein business acumen,enhancing sales strategies, gemology knowledge, and client engagement while sharing market insights.
Championthe high-end sales, fostering talent development, motivation, and collaborationto drive success.
Enrichluxury customer experiences by engaging VIPs, fostering boutiqueharmony,mentoring others, and ensuring exceptional service standards.
Cultivate opportunities for UHNW client acquisition,build meaningfulrelationships, and collaborate with teams to create personalized, high-end experiences.
Work closely withHead of Boutique tocuratethehigh-end inventory, offering client insights, andensuringeffective merchandise management and stock care practices.
You are energized by
You flourish in an environment where collaboration and creativity are at the forefront.Passion indelivering exquisite client experiences and achieving sales excellence inspires you, along with the chance for ongoing personal growth and learning within the luxury sector.
What you will bring
Supervisory experience inhigh-end businesssectors,experience in retail,GIA Gemologistqualificationpreferred.
Passionate, proactive, andpossessesexcellent communication skills.
Strong customer service mindset with a presentable appearance and effective interpersonal skills.
Demonstrates leadership, problem-solving, planning, and teamwork abilities, striving for continuous improvement.
What Chanel can offer you
A prestigious stage to advance your career within the luxury retail industry.
A workplace culture grounded in personal growth, teamwork, and innovation.
Continuous learning opportunities to hone your skills, keeping you at thecutting edgeof luxury retail.
Candidatewith lessexperiencebut relevanttransferable skills will be consideredas AssistantHigh EndManager
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress. We believe the uniqueness ofeach individualenhancesthe diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
