Job Description

• East Suffolk Council
• Address: Riverside, Lowestoft, Suffolk NR33 0EQ and East Suffolk House, Melton, Woodbridge, Suffolk IP12 1RT
• Salary: £28,958 - £31,022 per annum, Band 4
• Hours: Full Time, 37 hours per week
• Contract: Fixed Term Contract for 12 months

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

We currently have an opportunity to join East Suffolk Council's Regulatory Compliance Team as a HHSRS (Health, Housing and Safety Rating System) Coordinator

Your role

You will be responsible for providing administrative support to ensure the efficient management and resolution of HHSRS including damp, mould etc and related within our housing stock. This role serves as a key liaison between tenants, Maintenance Inspectors, contractors, and internal teams to co-ordinate inspections, track repairs and maintain accurate records.

What you will need

You will have experience in working in an administrative role and have sound understanding of domestic property maintenance; along with experience in assessing and prioritising repair requests and have understanding of data quality control.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (youtube)

Here are some of the main benefits

• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
• Local government pension scheme.
• Flexible working arrangements.
• Learning and development tailored to your role.
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Find more information about what we offer in our  benefits brochure (pdf)

The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

For more information

For an informal discussion regarding this post, please contact Simon Carr by emailing simon.carr@eastsuffolk.gov.uk

Closing date: 9.00 am, 5 June 2026.

Interview date: 15 and 16 June 2026.

How to apply

Step 1 - Read the advert and the  and Person Specification (Word)

Step 2 - Complete the  Supporting Statement template (Word) Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs (Curriculum Vitae) are not accepted.

For more information, check out the How to Apply section of our Career Site.

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch-v=TSWedQksWt0