Job Description

DOCSIS Knowledge,In-depth understanding of DOCSIS 3.0/3.1/4.0 specifications, including channel bonding and OFDM/OFDMA.

Proficiency in RF concepts, including signal levels, SNR (Signal-to-Noise Ratio), MER (Modulation Error Ratio), and node optimization.

Strong understanding of IP networking, including routing, switching, VLANs, IPv4/IPv6, and DHCP.

Tools: Experience with tools such as SNMP, NetCool, JIRA, and spectral analysis software, Traffic Generator(IXIA/STC).

Supporting field technicians with complex field troubleshooting and validating new plant construction.

Strong experience in CMTS and RPD configuration, validation, and troubleshooting within HFC and Distributed Access Architecture (DAA) environments in DOCSIS 3.0/3.1.

Hands‑on expertise in DOCSIS provisioning 3.0/3.1, including modem registration, service‑flow configuration, and performance validation.

Proficient in RF analysis and troubleshooting, including downstream and upstream levels, MER, SNR, and RF impairment isolation.

Extensive hands‑on experience with BCC, SAC, PTP, and NXT, supporting end‑to‑end RPD onboarding, timing synchronization, and control‑plane stability.

In‑depth experience troubleshooting PTP (IEEE 1588v2) issues, including clock‑lock failures, latency, and timing drift.

Proven ability to diagnose and resolve RPD communication, authorization, and synchronization issues in DAA networks.

Experience working with cross‑functional teams (network, firmware, and QA) to ensure stable and scalable HFC/DAA deployments.

Strong documentation and communication skills for maintaining configuration guides, lab procedures, and troubleshooting documentation.

Experience in designing and creating test beds for HFC and DAA validation.

For this role, the gross annual starting base salary is [X] [currency] (full-time). This covers base pay only; any bonuses, incentives, and benefits will be discussed later in the recruitment process. Candidates with additional experience or qualifications may receive a higher offer, determined by objective, gender-neutral criteria and consistent with our pay principles. If a collective labour agreement applies, we will explain the relevant pay terms at the interview stage. Note: We never ask for your current or previous salary during our hiring process.